Oppong Safo
Direct Sales Rep
Esiama,Takoradi
Summary
To contribute effectively to a dynamic team, utilizing my technical skills and experience in data entry, Microsoft Office, and software development to meet client and organizational goals. I am committed to ongoing learning and professional development to solve complex problems and drive innovation.
A highly motivated and detail-oriented professional with a passion for technology and problem-solving. Possesses a strong ability to work both independently and collaboratively within a team. Dedicated to delivering exceptional results, meeting deadlines, and continuously enhancing skills in dynamic and challenging environments.
Experienced leader with strong track record in managing operations and driving results. Skilled in strategic planning, team collaboration, and problem-solving. Adept at adapting to changing needs and ensuring reliable performance. Known for effective communication and fostering positive work environment.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
DSR & Acting Branch Head
Embalinks Telecom
Takoradi
01.2023 - Current
- Led sales and distribution operations, managed a team, and utilized advanced Microsoft Office skills for data analysis and reporting
- Increased overall annual Target 85% by incorporating several quality process improvements within branch.
Branch Network Service (BNS)
Mtn Ghana
Esiama
01.2022 - 01.2023
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Delivered top-notch customer support and contributed to data management and reporting tasks
Sales Executive
MTN AYO
Nkawkaw
01.2020 - 01.2022
- Exceeded sales targets, built strong client relationships, and utilized data entry and Microsoft Office to maintain sales records
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Mobile Agent
Mtn Ghana
Cape Coast
01.2018 - 01.2020
- Managed mobile money transactions, providing excellent customer service and ensuring accuracy in financial operations
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Education
NVTI CERT II - Information And Communication Technology
St. Theresa’s Vocational
Aiyinase, Ghana 01.2021 - 06.2024
CERTIFICATE - Software Engineering
ALX African (Software Engineering)
Online 01.2023 - 01.2024
DIPLOMA - Software Engineering
European Open University
Online 01.2022 - 01.2023
NVTI CERT I - Information And Communication Technology
St. Theresa’s Vocational
Aiyinase, Ghana 01.2021 - 06.2022
BECE - Basic
Twifo Hemang Presby JHS
Twifo Hemang, Ghana 01.2012 - 07.2015
Skills
Formalqualifications
- 05/01/15, Twifo Hemang Presby JHS, BECE
- 05/01/22, St. Theresa’s Vocational (ICT), NVTI CERT I
- 05/01/23, European Open University (Online), DIPLOMA
- 05/01/24, St. Theresa’s Vocational (ICT), NVTI CERT II
- 05/01/24, ALX African (Software Engineering), CERTIFICATE
Skillsandexpertise
Consistently meets deadlines and delivers tasks on time., Efficiently manages multiple tasks and projects simultaneously., Performs well under pressure, maintaining high-quality standards., Strong verbal and written communication skills., Data Entry, Microsoft Office Suite (Word, Excel, PowerPoint), Basic software development
Personal Information
- Nationality: Ghanaian
- Marital Status: Single
Timeline
CERTIFICATE - Software Engineering
ALX African (Software Engineering)
01.2023 - 01.2024
DSR & Acting Branch Head
Embalinks Telecom
01.2023 - Current
DIPLOMA - Software Engineering
European Open University
01.2022 - 01.2023
Branch Network Service (BNS)
Mtn Ghana
01.2022 - 01.2023
NVTI CERT II - Information And Communication Technology
St. Theresa’s Vocational
01.2021 - 06.2024
NVTI CERT I - Information And Communication Technology
St. Theresa’s Vocational
01.2021 - 06.2022
Sales Executive
MTN AYO
01.2020 - 01.2022
Mobile Agent
Mtn Ghana
01.2018 - 01.2020
BECE - Basic
Twifo Hemang Presby JHS
01.2012 - 07.2015
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