Human Resources Manager
SIC LIFE INSURANCE
Kumasi Ashanti, Ghana
02.2020 - 02.2025
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Assist in the recruitment process, including job postings, screening resumes, scheduling interviews, and onboarding new hires.
- Maintain and update employee records and HR databases to ensure accuracy and compliance.
- Support the performance management process by coordinating evaluations, and tracking employee progress.
- Handle employee relations matters by addressing inquiries, resolving issues, and providing guidance on company policies.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Handled employee discipline and termination to address policy infractions.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Assist in organizing employee engagement programs, training sessions, and development initiatives.
- Ensure HR policies and procedures comply with company regulations and labor laws.
- Manage HR administrative tasks such as leave tracking, benefits administration, and payroll coordination.
- Prepare HR reports and analytics to support decision-making.
- Coordinate with various departments to support HR-related projects and initiatives.
