Opoku-Mensah OTUO
Summary
Impactful Management Systems Manager with natural talents in process improvement, risk management, and quality control. Safety-focused, love for the environment and forward-thinking with excellent time management and problem-solving abilities. Fluency in English.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Quality Manager
AFRICA GLOBAL LOGISTICS (FORMERLY BOLLORE TRANSPORT AND LOGISTICS)
TEMA
2011.07 - Current
- Develop and implement an Integrated Management System (IMS) based on ISO 9001:20015, ISO 45001:2018, ISO 14001:2015 as a model
- Documentation and formalization of systems and procedures of the company
- Deploying corporate Integrated Management system processes to suit local settings
- Promote risk-based thinking and risk analysis
- Ensure maintenance of the Integrated Management System through regular audits
- Conduct performance data analysis, KPI tracking, sensitivity analysis - to help highlight problems before they occur.
WEST AFRICAN MILLS COMPANY LIMITED
TAKORADI
2007.10 - 2011.06
- Successfully worked as a consultant in assisting the company to ISO 9001 certification
System / Audit Manager
DURAPLAST LIMITED
ACCRA
2005.10 - 2011.06
- Lead Company to ISO 9001:2000 certification
- Maintain and improve quality management system
- Plan and execute internal audits of the quality management system and other areas which require special attention
Logistics and Operations Manager
ADWOA YEBOAH ENTERPRISE
ACCRA
2004.10 - 2011.06
- Setting up of the production and operations systems
- Ensure availability of raw materials
- Maintenance of distribution vehicles
- Managed relationships with regulatory bodies - FDA, AMA health inspectorate
Head of Quality
CROWN CANS GHANA LTD
2002.10 - 2004.11
- Overall responsibility for the quality function
- Monitoring and Maintenance of the Quality Management System through internal audit programmes
- Quality Control (incoming goods and in-process quality)
- Handling customer and supplier issues
Quality System Coordinator
CROWN CANS GHANA LTD
1998.01 - 2002.09
- Formalization of the Quality Management System with ISO 9001:2000 standard as a model
- Development of a Quality Manual (Policy, Procedures and recommended work instructions)
- Training of relevant personnel to carry out implementation
- Organizing internal audits
- Reporting performance of the Quality Management System during Management reviews
Process Technologist
WEST AFRICAN MILLS COMPANY LTD.
1993.09 - 1997.12
- Investigating and initiating actions on process and product nonconformities
- Collection of production and process data
- Determination of production yield and machine utilization efficiency
- Checking of process monitoring devices
- Chemical treatment of boiler feed water
Education
Certificate in Enterprise Risk Management and Development of Risks Register -
University of Ghana Business School
01.2023
Post Graduate Diploma in Entrepreneurship -
University of Cape Coast, Ghana
01.2012
B.Sc. Chemical Engineering (Second Class Honours - Upper Division) -
Kwame Nkrumah University of Science and Technology, Kumasi, Ghana
Skills
- Proficient in MISCROSOFT WORD, EXCEL, OUTLOOK, POWERPOINT and INTERNET application
- Problem-Solving Abilities
- Continuous Improvement
- Document Control
- Operation Monitoring
- Team Training
- SOP Development
- Internal Auditing
- Compliance Monitoring
- Integrated Management Systems
- Total Quality Management
- Customer Satisfaction
- Supplier Relationship Management
- Product Inspection
Telephone Number
027 7452800
Seminars Workshops Training Attended
- 2021 Internal auditor training in ISO 14001:2015 and ISO 45001:2018
- 2017 HACCP Principles (based on CODEX ALIMENTARIUS CAC/RCP 1 - 1969) by SGS, Ghana
- 2016 IRCA- Lead Auditor Transition Training - ISO 9001:2015
- 2014 Global Anti-Corruption - online training organized by Bollore Logistics, UK
- 2012 Freight and Forwarding activities - organized by Bollore Logistics, France
- 2006 Quality Management System Lead Auditors Course - ISO 9000:2000 Series - An International Register of Certificated Auditors (IRCA) certified training course organized by SGS Ghana Ltd in conjunction with SGS UK Ltd
- 2006 Internal Quality auditing for selected Internal Auditors in Duraplast. Organized by Global Quality Consult
- 2004 Effective Leadership Management and Administration. Organized by School of Administration, Legon.
- 2003 Total Quality Management and Creative Problem - Solving Methodology for Quality Improvement. (Organized for selected middle level management of WAMCO by Applied Science and Quality System)
References
Available on demand
Certification
2023 University of Ghana Business School Certificate in Enterprise Risk Management and Development of Risks Register
2023 Google Career Certificate - Foundation of Project Management
2023 Google Career Certificate - Google Data Analytics
2022 UNIDO Quality Management
2021 Internal auditor training in ISO 14001:2015 and ISO 45001:2018
2017 HACCP Principles (based on CODEX ALIMENTARIUS CAC/RCP 1 – 1969) by SGS, Ghana
Quality Management System Lead Auditors Course – ISO 9000:2000 Series - An International Register of Certificated Auditors (IRCA) certified training course organized by SGS Ghana Ltd in conjunction with SGS UK Ltd2016 IRCA- Lead Auditor Transition Training - ISO 9001:2015
2012: University of Cape Coast, Ghana - Post Graduate Diploma in Entrepreneurship
1987 – 1991: Kwame Nkrumah University of Science and Technology, Kumasi, Ghana - B.Sc. Chemical Engineering (Second Class Honours – Upper Division)
Languages
Twi
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Quality Manager
AFRICA GLOBAL LOGISTICS (FORMERLY BOLLORE TRANSPORT AND LOGISTICS)
2011.07 - Current
WEST AFRICAN MILLS COMPANY LIMITED
2007.10 - 2011.06
System / Audit Manager
DURAPLAST LIMITED
2005.10 - 2011.06
Logistics and Operations Manager
ADWOA YEBOAH ENTERPRISE
2004.10 - 2011.06
Head of Quality
CROWN CANS GHANA LTD
2002.10 - 2004.11
Quality System Coordinator
CROWN CANS GHANA LTD
1998.01 - 2002.09
Process Technologist
WEST AFRICAN MILLS COMPANY LTD.
1993.09 - 1997.12
Certificate in Enterprise Risk Management and Development of Risks Register -
University of Ghana Business School
Post Graduate Diploma in Entrepreneurship -
University of Cape Coast, Ghana
B.Sc. Chemical Engineering (Second Class Honours - Upper Division) -
Kwame Nkrumah University of Science and Technology, Kumasi, Ghana
2023 University of Ghana Business School Certificate in Enterprise Risk Management and Development of Risks Register
2023 Google Career Certificate - Foundation of Project Management
2023 Google Career Certificate - Google Data Analytics
2022 UNIDO Quality Management
2021 Internal auditor training in ISO 14001:2015 and ISO 45001:2018
2017 HACCP Principles (based on CODEX ALIMENTARIUS CAC/RCP 1 – 1969) by SGS, Ghana
Quality Management System Lead Auditors Course – ISO 9000:2000 Series - An International Register of Certificated Auditors (IRCA) certified training course organized by SGS Ghana Ltd in conjunction with SGS UK Ltd2016 IRCA- Lead Auditor Transition Training - ISO 9001:2015
2012: University of Cape Coast, Ghana - Post Graduate Diploma in Entrepreneurship
1987 – 1991: Kwame Nkrumah University of Science and Technology, Kumasi, Ghana - B.Sc. Chemical Engineering (Second Class Honours – Upper Division)
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