Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Opoku Bismark

Opoku Bismark

Takoradi

Summary

Retail Sales Supervisor four years of successful experience managing sales staff by coaching employees, delegating assignments and motivating team to exceed sales goals. Expertise in inventory management and loss prevention coupled with familiarity of sales policies and procedures. Committed to creating and maintaining cooperative team-based work environment.

Overview

9
9
years of professional experience

Work History

Retail Sales Supervisor

TADI APPLE SHOP
10.2022 - Current
  • Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
  • Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Logistics Assistant(National Service)

GHANA PORTS AND HABOURS AUTHORITY
11.2021 - 09.2022
  • Preparing of billing forms and submitting to Revenue
  • Assisted in allocation of plant operators to various terminals and vessels
  • Working with office Tools MS Excel, MS Word
  • Preparing of plant hire request for customers outside the port and various department
  • Assisted in preparation of monthly, quarterly report
  • Preparation of job cards to plant operators
  • Requesting of monthly items via ERP
  • Preparation and submission of casual requisition forms to Port Monitoring and Dock Labour
  • Self-motivated, with strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in team environment.
  • Documented received materials into ERP system.
  • Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.

Sales Executive

TADI APPLE SHOP
10.2020 - 11.2021
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.

Office Administrator

CYMART INVESTMENT LIMITED
11.2014 - 02.2016
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Education

Bachelor of Science - Business Administration

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY, KUMASI,GHANA
09.2020

Skills

  • Product and Service Sales
  • Promotions and Specials
  • Customer Needs Assessments
  • Sales Expertise
  • Persuasive Negotiations
  • Cash Register Operation
  • Motivational Leadership
  • Constructive Feedback
  • Critical Thinking
  • Shipment Documentation
  • Marketing Strategies
  • Stock Audits

Affiliations


  • Mike Foundation
  • Care Foundation

Timeline

Retail Sales Supervisor - TADI APPLE SHOP
10.2022 - Current
Logistics Assistant(National Service) - GHANA PORTS AND HABOURS AUTHORITY
11.2021 - 09.2022
Sales Executive - TADI APPLE SHOP
10.2020 - 11.2021
Office Administrator - CYMART INVESTMENT LIMITED
11.2014 - 02.2016
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY - Bachelor of Science, Business Administration

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