Ophelia Osei Agyemang
Kumasi
Summary
Experienced Social Worker with over 12 years in probation services, rehabilitation, and community engagement. Skilled in conflict resolution, psychosocial counseling, disability support, and inclusive care coordination. Proven ability to reduce disciplinary incidents, foster reintegration, and build trust with families and stakeholders. Adept at case management, social investigations, court reporting, and program development. Culturally sensitive and ethically grounded, committed to empowering individuals and strengthening communities.
Overview
14
14
years of professional experience
Work History
Principal Social Development Officer – Probation Unit
Department of Social Welfare
Kumasi
10.2025 - Current
- Supervise and monitor probationers, ensuring compliance with court directives.
- Conduct social investigations and prepare reports for judicial authorities.
- Provide counseling, rehabilitation, and reintegration support.
- Engage families, communities, and partners to aid probationers.
- Develop and implement social development and rehabilitation programs.
- Mentor junior staff and build capacity within the unit.
- Collaborate with courts, law enforcement, NGOs, and social service agencies.
Principal Social Development Officer – Rehabilitation Centre
Edwenase Rehabilitation Centre, Department of Social Welfare
Kumasi
02.2024 - 10.2025
- Enhanced quality of life for 30+ residents through personalized care plans and social activities.
- Fostered community integration by organizing inclusive care strategies and recreational programs.
- Increased family trust via timely progress reports and effective communication.
- Supported residents with disabilities in daily living activities, mobility improvement, and community engagement.
- Coordinated individualized rehabilitation plans with staff to optimize resident care.
- Provided psychosocial counseling and companionship, fostering wellbeing and inclusion.
Senior Social Development Officer – Juvenile Correctional Centre
Agona-Swedru Junior Boys Correctional Centre
Agona-Swedru
11.2013 - 02.2024
- Managed caseload of 40+ juvenile clients, improving reintegration and reducing re-offending rates.
- Led counseling sessions to build resilience and encourage positive behavior.
- Introduced conflict resolution, anger management, and life skills training, reducing disciplinary incidents.
- Developed vocational training and mentorship programs, equipping juveniles with employable skills.
- Supported family reunification efforts and smoother community reintegration.
- Collaborated with NGOs to secure resources and advocate for juvenile rights under the Children’s Act.
Social Worker
District Assembly Social Welfare Department
Konongo
07.2012 - 07.2013
- Prepared social inquiry reports to inform child protection and tribunal decisions.
- Administered and monitored LEAP funds for vulnerable households.
- Referred cases of abuse and neglect to Family Tribunals, strengthening child safety.
- Supported foster care, adoption, and community sensitization campaigns.
- Collaborated with schools and health facilities to provide holistic support for at-risk children.
Education
Bachelor of Arts - Sociology & Social Work
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana01.2011
West African Senior School Certificate Examination -
Yaa Asantewaa Girls Senior High School
Tanoso, Ghana01.2006
Skills
- Case management
- Probation supervision
- Conflict resolution
- Anger management training
- Psychosocial counseling
- Rehabilitation support
- Disability support
- Inclusive care coordination
- Community engagement
- Program implementation
- Report writing
- Policy compliance
- Collaboration
- Emotional intelligence
- Cultural competence
- Microsoft Office
Hobbies and Interests
- Reading and research on social development practices
- Volunteering in community outreach programs
- Mentoring youth and organizing empowerment workshops
- Traveling and cultural exchange
- Music and creative arts for relaxation
References
- Mr. Frank Mawunyor, Assistant Centre Manager, Junior Boys Correctional Centre, Agona Swedru, Central, Ghana, +233 243089435, piousfrankie@gmail.com
- Mr. Stephen Kwabena Ameyaw, Principal Social Development Officer, Boy Remand Home, Osu, Greater Accra, Ghana, +233 246803859, faithrich100@gmail.com
Languages
- Italian
- Twi
- English, Advanced (C1)
- Italian, Beginner (A1)
- Twi, Fluent
Timeline
Principal Social Development Officer – Probation Unit
Department of Social Welfare
10.2025 - Current
Principal Social Development Officer – Rehabilitation Centre
Edwenase Rehabilitation Centre, Department of Social Welfare
02.2024 - 10.2025
Senior Social Development Officer – Juvenile Correctional Centre
Agona-Swedru Junior Boys Correctional Centre
11.2013 - 02.2024
Social Worker
District Assembly Social Welfare Department
07.2012 - 07.2013
Bachelor of Arts - Sociology & Social Work
Kwame Nkrumah University of Science and Technology
West African Senior School Certificate Examination -
Yaa Asantewaa Girls Senior High School