OJARIKRE EMMANUEL ERIGA
Festac, Lagos
Summary
Highly efficient and enthusiastic communicator willing to learn at all times with excellent verbal and written communication skills and the ability to communicate effectively and professionally with all staff management and clients. Detail-oriented and possess strong interpersonal, organizational and time management skills. Flexible and hardworking with the drive to succeed. Committed to promoting the highest standards and company values with strong work ethics.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager&Administrator
Synergy &sons Enterprise
06.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Human Resources Administrator
Ocean Seed Nigeria Limited
04.2022 - 03.2023
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation.
- Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
- Administered employee benefits programs and assisted with open enrollment.
- Assisted with writing job postings and job descriptions .
School Teacher
Osun Secondary School Unity
03.2021 - 02.2022
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Created study guides, research materials and syllabi for students.
- Evaluated student progress through ongoing assessments, adjusting instruction as needed to address individual needs.
- Developed positive rapport with students through empathetic listening and genuine interest in their lives outside of school.
- Enhanced classroom management skills, resulting in a more focused and productive learning environment.
- Continuously updated professional knowledge by attending conferences, workshops, and relevant training sessions, ensuring the most current practices were utilized in the classroom setting.
- Adapted teaching methods and materials to meet students' varying needs.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Front desk receptionist
EMORDI HOTELS AND SUITES
03.2020 - 02.2021
- Recieving visitors
- Answering screening and forwarding incoming calls
- Recieving and sorting daily mails
- Update calendar and schedule meetings
- Keep records of office expenses and cost
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Administrative officer
LEAD GLOBAL ENTERPRISE
03.2018 - 08.2019
- Providing administrative support to management
- Deal with internal affairs of the organization
- Answering employee question regarding administrative matter
- Implement best and effective practices in administrative functions
- Organise company record and overseeing department budget
CUSTOMER CARE REPRESENTATIVE
GUARANTEE TRUST BANK
02.2016 - 01.2018
- Answer any question consumer may ask about available services
- Established new customer accounts
- Listen to customer concerns and complain
- Select appropriate responses to customer issues and work quickly to resolve them
- Anticipating customer needs,and following up with previous customers
- Troubleshoot problems and see them through to resolution
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
Project Management - PMP
Certified Institute
Osun08.2021
Human Resources Management - HRM
Certified Institute
Osogbo 05.2021
Higher National Diploma (HND) - Computer engineering
Delta state Polytechnic
Ozoro, Delta State01.2021
Diploma In Computer Publishing&repair - Computer Publishing
Computer Institute
Lagos 09.2019
National Diploma (ND) - computer engineering
Delta state Polytechnic
Ozoro, Delta State01.2016
Skills
- Time Management
- Phone Etiquette
- Judgement and Decision making Skills
- Sound Ethics and Integrity
- Data Entry and Management
- Leadership
- Communication Skills
- Organizational skills
- Complex Problem Solver
- Teamwork
- Critical Thinking
- Reporting and Documentation
- Positive Attitude
- Business Development
Professionaldevelopmentandvolunteerexperience
- Femi Event Planning Institute
- C.P.M Sports Award
- Health Safety and Security Environment (HSSE)
- Human Resources Management
- Project Management Program
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Supervised team of staff members.
- Interactive Learning - Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Administration - Managed program that resulted in positive outcome.
- Won “Teacher of the Month” award at osun secondary school unity in year.
- Named "Teacher of the Year" at School mac-dennis secondary school
- Employed activities and techniques techniques to encourage student learning and build community within the classroom.
- Achieved Result through effectively helping with Task.
Certification
OND
HND
HRM
PMP
PGD IN CHRISTIAN STUDY
DIPLOMA IN COMPUTER PUBLISHING
Languages
English
Advanced (C1)
Yoruba
Upper intermediate (B2)
Pidgin
Intermediate (B1)
Urhobo
Intermediate (B1)
Timeline
Office Manager&Administrator
Synergy &sons Enterprise
06.2023 - Current
Human Resources Administrator
Ocean Seed Nigeria Limited
04.2022 - 03.2023
School Teacher
Osun Secondary School Unity
03.2021 - 02.2022
Front desk receptionist
EMORDI HOTELS AND SUITES
03.2020 - 02.2021
Administrative officer
LEAD GLOBAL ENTERPRISE
03.2018 - 08.2019
CUSTOMER CARE REPRESENTATIVE
GUARANTEE TRUST BANK
02.2016 - 01.2018
Higher National Diploma (HND) - Computer engineering
Delta state Polytechnic
National Diploma (ND) - computer engineering
Delta state Polytechnic
Project Management - PMP
Certified Institute
Human Resources Management - HRM
Certified Institute
Diploma In Computer Publishing&repair - Computer Publishing
Computer Institute
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