Ohenewaa Dorothy

• Loaded and unloaded heavy objects, dirt and other materials on-site.
• Assisted in site preparation tasks, including clearing debris and vegetation, ensuring a safe work environment for all team members.
• Dug ditches and trenches using trench rollers, rammers and shovels for small-scale excavations.
• Collaborated with other heavy equipment operators to coordinate movements and optimize work zone safety.
• Supported crew members in various tasks such as grading terrain, leveling surfaces, or compacting soil when necessary.
• Supported construction projects by efficiently loading trucks with excavated materials for proper disposal or reuse.
• Demonstrated precision in trench digging for utility installations, minimizing disruption to surrounding areas.
• Drove construction equipment to excavate and grade land on road beds.
• Performed thorough inspections and provided accurate written quotes for needed work.
• Achieved optimal excavator performance by diligently following manufacturer recommendations for equipment use, maintenance, and care.

• Mentored aspiring naturopathic doctors as part of an established preceptorship program at a well-regarded institution.
• Streamlined office procedures, improving efficiency in scheduling, billing, and record-keeping tasks while maintaining a high level of confidentiality for sensitive patient information.
• Enhanced overall clinic operations by implementing updated technology solutions for appointment scheduling, electronic medical records management, and communication with other healthcare providers.
• Collaborated with interdisciplinary healthcare teams to provide comprehensive, holistic care for patients.
• Managed daily operations of a successful naturopathic practice, including scheduling appointments, maintaining records, and handling financial transactions.
• Increased patient compliance with treatment plans by providing ongoing support, resources, and education.
• Spearheaded collaborations between traditional medical practitioners and complementary healthcare providers to offer patients a comprehensive approach to wellness.
• Provided compassionate care with excellent listening skills during initial consultations to establish trust with new clients.
• Facilitated patient empowerment and self-care through the development of customized wellness plans that included lifestyle recommendations and nutritional guidance.
• Implemented stress reduction techniques such as mindfulness meditation into treatment plans for enhanced mental wellbeing.
• Conducted in-depth consultations to uncover root causes of patients'' health concerns, leading to more effective treatments.

• Ordered and interpreted diagnostic testing to confirm diagnosis and implement accurate treatment plans.
• Conducted physical examinations to assess patients' health and current condition for optimal treatment.
• Exhibited excellent problem-solving skills when encountering complex medical cases, collaborating with physicians and other healthcare professionals to determine the most appropriate course of action for optimal patient outcomes.
• Streamlined clinic workflow by collaborating closely with physicians, nurses, and support staff.
• Educated patients on variety of infectious disease issues, nutrition, obesity, and smoking cessation to improve overall health and wellness.
• Prescribed medications to patients to treat conditions and alleviate symptoms.
• Managed chronic conditions by monitoring patient health and treatment plan progress to make necessary adjustments in care.
• Enhanced patient satisfaction through effective communication and empathetic bedside manner.
• Referred to and consulted with physicians and other healthcare providers on patient care.
• Promoted preventive healthcare measures by administering vaccinations and conducting routine screenings for common conditions such as hypertension, diabetes, and high cholesterol levels.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.

• Kept pharmacy counter and related areas clean, neat and organized.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
• Delivered exceptional customer service through active listening skills and addressing concerns promptly.
• Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
• Received incoming supplies and stocked in correct locations.
• Assisted pharmacy staff with preparing medications and filling orders.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
• Updated computer system with current customer, payment and inventory information.
• Supported operations with filing, copying and faxing.
• Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.

• Contributed to a positive team environment by collaborating with fellow interns, nurses, and healthcare professionals.
• Reduced hospital readmission rates by providing proactive follow-up care for recently discharged patients.
• Managed patient caseload effectively by maintaining accurate records and utilizing sound time management skills.
• Participated in case conferences to ensure comprehensive understanding of complex medical conditions and appropriate treatment strategies.
• Ordered diagnostic tests and interpreted results accurately for informed decision-making regarding patient care plans.
• Demonstrated commitment to continuous learning through ongoing professional development opportunities such as workshops, seminars, or online courses relevant to Physician Assistant practice scope.
• Promoted interdisciplinary collaboration among various healthcare providers involved in patient care, resulting in streamlined communication and improved outcomes.
• Educated patients on preventive care measures, promoting healthier lifestyles and reducing the risk of chronic diseases.
• Enhanced patient care by conducting thorough medical histories and performing comprehensive physical examinations.

Handled customer inquiries, complaint and returns professionally, ensuring a positive experience for all clients.

Increased sales building strong customer relationships and providing excellent service

Processed transactions accurately while maintaining a high level of customer service.

Team leader

Organizing meetings for junior staffs

Encouraging and educating junior staffs

Fielded customers questions to share information about products, availability and pricing

• Traveled extensively to client sites, working closely with product users to identify up-selling opportunities.
• Delivered demonstrations at client sites to promote benefits and support new product launches.
• Worked with sales leaders in development and implementation of big picture strategies to secure business from competitors.
• Achieved agreed upon sales targets and outcomes within schedule.
• Analyzed territory potential, tracked sales, and produced status reports.
• Supported product development by offering client feedback regarding needs and change requests.
• Fostered revenue and profit growth for independent distributors through expert consultation and strategic support.
• Drove team revenue totals by bringing in top sales numbers.