OFORI MAXWELL ATTA

Seasoned Hotel Manager known for high productivity and efficient task completion. Specialize in operational management, customer satisfaction enhancement, and staff development strategies. Excel in leadership, communication, and problem-solving skills, ensuring smooth hotel operations and exceptional guest experiences. Methodical hotel manager offering several-year background planning, coordinating, marketing and administering hotel services. Well-versed in handling maintenance issues, developing budgets and inspecting facilities. Working knowledge of ms office paired with outstanding business acumen and excellent communication skills. Gifted professional with drive to provide remarkable service. True people person skilled in resolving issues and understanding importance of corporate branding. Several years driving growth and brand recognition for major hotel chains. Seasoned lodging manager with a solid background in managing hotel operations and enhancing guest satisfaction. Skilled in staff leadership, operational efficiency, and revenue growth strategies. Demonstrated ability to improve service delivery and streamline booking processes for optimal occupancy rates. Proven track record in fostering team development and executing cost-control measures to drive profitability and guest loyalty. Resourceful professional in hospitality management known for high productivity and efficient task completion. Skilled in operations management, customer service excellence, and staff training. Excel at communication, leadership, and problem-solving to enhance guest satisfaction and operational success. Decisive professional equipped to handle range of daily operations needs and emergency situations at properties. Ready for any challenge facing business or customers. Adapts quickly to changing needs and expertly resolves conflicts. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

• Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.
• Contacted previous guests through email messages with information on events and happenings at the resort, which led to a [Number]% upswing in business over a six-month period.
• Created continuous revenue streams for the resort by promoting an array of services to guests and clients including spa, salon, upscale restaurants, and the casino.
• Acquainted hotel guests with resort amenities at check-in effectively decreasing the percentage of calls to the front desk by [Number]%.
• Achieved [Result] through effectively helping with [Task].
• Collaborated with team of [Number] in the development of [Project name].