Obed Opoku Antwi
Clerk
Accra,Burma Camp
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ghana Navy (Sailor Clerk)
Ghana Armed Forces
07.2017 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Input data into spreadsheets and databases.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Booked and prepared meeting rooms, making arrangements for availability of refreshments.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Clerk Typist
Nyame Tease Printing Press
04.2014 - 02.2017
- Continuously updated knowledge of industry trends and new typesetting software capabilities, applying relevant advancements to improve work quality.
- Prepared images for publication using image-editing tools such as Photoshop or Illustrator to optimize clarity and resolution without sacrificing visual impact or file size constraints.
- Collaborated with graphic designers to create visually appealing layouts for print and digital publications.
- Optimized the use of typography to enhance content legibility and visual appeal in various materials such as books, brochures, and advertisements.
- Maintained high-quality standards by diligently checking proofs against original manuscripts for accuracy and consistency.
- Fostered a positive team atmosphere through open communication and collaboration with fellow operators, leading to higher overall morale and job satisfaction.
- Conducted routine inspections of machinery components, identifying areas requiring repair or replacement early on to prevent costly breakdowns during production runs.
- Trained junior operators in proper press operation techniques, ensuring a skilled workforce and smoother production processes.
- Checked job information at each press to verify that correct ink was delivered.
- Resolved technical issues swiftly by troubleshooting problems within typesetting files and communicating solutions to team members as necessary.
Education
Certificate - Clerical
Ghana Armed Forces Clerk Training School
Teshie 12.2022
Certificate - Clerical
Ghana Navy Clerk Training School
Tema04.2019
West Africa Examination Certificate - Business Education
Adventist Senior High School
Bantama, Kumasi06.2013
Skills
- Telephone Etiquette and Customer Communication
- Proficient in Type Technology
- Typing Speed and Database Entry
- Filing Systems
- Microsoft Office expert
- File Maintenance and Records Maintenance
- Document / Database Management
- Basic Accounting
- Mail Sorting / Handling and Processing (Outgoing and Incoming Mails)
- Information Security
- Office Machine Operation
- Bookkeeping and Bookkeeping Software
Reading while Listing to Music
Listening to music while reading can help me relax and focus better, especially if it's instrumental or classical music.
Languages
English
Upper intermediate (B2)
French
Beginner (A1)
Timeline
Ghana Navy (Sailor Clerk)
Ghana Armed Forces
07.2017 - Current
Clerk Typist
Nyame Tease Printing Press
04.2014 - 02.2017
Certificate - Clerical
Ghana Armed Forces Clerk Training School
Certificate - Clerical
Ghana Navy Clerk Training School
West Africa Examination Certificate - Business Education
Adventist Senior High School
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