Overview
Work History
Summary
Education
Skills
Timeline
Generic
FAFANYO NYAKUDO

FAFANYO NYAKUDO

football coach, customer support ,
Accra,AA

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Field marketing

Paid App
Accra
01.2024 - 01.2025
  • Developed and executed targeted marketing campaigns to enhance brand visibility and customer engagement.
  • Collaborated with cross-functional teams to streamline operations and improve service delivery.
  • Conducted market research to identify trends and customer preferences, informing strategic decisions.
  • Trained and mentored team members to elevate customer service standards and operational efficiency.
  • Analyzed customer feedback to implement improvements, driving satisfaction and loyalty.

Virtual assistant

Bornrich tourism organization
Accra
01.2024 - 01.2025
  • Managed administrative tasks including scheduling, correspondence, and data entry for efficient operations.
  • Coordinated travel arrangements and accommodations, ensuring optimal guest experiences.
  • Enhanced customer service by addressing inquiries and resolving issues promptly.
  • Developed and maintained organizational systems to streamline office workflow.
  • Collaborated with team members to support overall business objectives.

Head Coach

Nojoom Football Club
Accrington
01.2023 - 01.2024
  • Led training sessions, enhancing team performance and skills development.
  • Developed strategic plans to improve club visibility and community engagement.
  • Coordinated matchday logistics, ensuring smooth operations and guest experiences.
  • Fostered strong relationships with players and staff, promoting a positive team culture.
  • Analyzed performance metrics to inform coaching decisions and improve outcomes.

Assistant Team Manager

Ridge City Women Football Club
Accra
01.2021 - 01.2023
  • Setting Clear Objectives: Defining clear, measurable, achievable, relevant, and time-bound (SMART) goals for the team that align with the organization's overall vision and strategy.
  • Providing Vision and Direction: Articulating a compelling vision for the team and inspiring members to work towards it.
  • Strategic Planning: Contributing to strategic planning and translating organizational strategies into actionable plans for the team.
  • Monitoring and Evaluating Performance: Regularly tracking individual and team performance against set objectives, providing constructive feedback, and identifying areas for improvement.
  • Conducting Performance Reviews: Holding formal and informal performance discussions, setting development goals, and recognizing achievements.
  • Addressing Performance Issues: Identifying and addressing underperformance, providing support, and implementing corrective actions when necessary.
  • Workload Management: Ensuring a balanced distribution of tasks and managing workloads to prevent burnout and maximize productivity.
  • Coaching and Mentoring: Providing guidance, support, and professional development opportunities to team members. This includes identifying skill gaps, arranging training, and offering mentorship.
  • Skill Enhancement: Helping team members develop new skills and grow in their roles, fostering a culture of continuous learning.
  • Facilitating Communication: Promoting open, honest, and effective communication within the team, and acting as a liaison between the team and upper management or other departments.
  • Information Sharing: Ensuring that team members are informed about company updates, policies, and relevant information.
  • Promoting Collaboration: Encouraging teamwork and cross-functional collaboration to leverage diverse skills and achieve collective success.
  • Mediating Disputes: Addressing conflicts and disagreements within the team promptly and effectively, fostering a harmonious work environment.
  • Building Relationships: Cultivating strong working relationships within the team and with other teams' management
  • Fostering a Positive Culture: Creating an inclusive, supportive, and motivating team culture where members feel valued and respected.
  • Allocating Resources: Ensuring the team has the necessary tools, equipment, software, budget, and other resources to perform their tasks effectively.
  • Time Management: Helping the team manage their time efficiently and prioritize tasks to meet deadlines.
  • Identifying and Solving Problems: Proactively identifying challenges and roadblocks, and working with the team to find effective solutions.
  • Making Informed Decisions: Making timely and effective decisions that positively impact the team and contribute to organizational goals.
  • Record Keeping: Maintaining records related to team performance, attendance, and other administrative tasks.
  • Reporting: Preparing and presenting reports on team progress and performance to senior management.
  • Hiring and Onboarding (in some cases): Participating in the recruitment process, interviewing candidates, and onboarding new team members.

Store Keeper

Mr. Nyakudo Yao Block Factory
01.2014 - 01.2017
  • Receiving and Inspecting Goods: This involves carefully checking incoming shipments against purchase orders and delivery notes for accuracy, quality, and any damage or discrepancies.
  • Storing and Organizing: Properly storing items in designated locations in an orderly, accessible, and safe manner. This includes optimizing space and implementing efficient storage systems, such as FIFO (First-In, First-Out).
  • Maintaining Accurate Records: Keeping meticulous records of all inventory movements, including receipts, issues, returns, and disposals, often using manual or computerized inventory management systems.
  • Monitoring Stock Levels: Regularly tracking stock levels to maintain optimal inventory levels. This involves identifying when to reorder supplies to prevent shortages or overstocking.
  • Conducting Stock Counts: Performing periodic physical inventory counts and reconciling them with system records to identify and resolve discrepancies.
  • Processing Requisitions: Fulfilling internal requisitions or customer orders accurately and efficiently.
  • Picking and Packing: Accurately selecting and packaging items for delivery or shipment.
  • Coordinating Shipments: Arranging for the timely and accurate dispatch of goods, often coordinating with logistics and delivery teams.
  • Maintaining Cleanliness and Organization: Ensuring the storage areas are always clean, organized, and free from hazards.
  • Adhering to Safety Regulations: Strictly following health and safety protocols and company procedures, including proper handling of materials and equipment (e.g., forklift operation if certified).
  • Fire Prevention: Implementing and maintaining fire prevention measures due to the potential fire hazards in a warehouse environment.
  • Reporting Discrepancies: Reporting any damaged goods, shortages, or discrepancies to management, procurement, or accounting departments.
  • Collaborating with Teams: Working closely with procurement, logistics, sales, and other relevant departments to optimize supply chain processes and meet operational goals.
  • Training and Supervision (for senior roles): Training and mentoring junior storekeeping staff and, in some cases, supervising a team of warehouse assistants.
  • Preparing Purchase Requisitions: Initiating purchase requisitions to replenish stock when levels reach predefined minimums.
  • Disposal of Surplus/Damaged Goods: Arranging for the proper disposal of serviceable, surplus, or expired items.
  • Equipment Maintenance: Monitoring and sometimes performing minor maintenance on warehouse equipment.

Summary

Welcoming a clerical professional with 5 years of experience in an [Industry] office setting, assisting customers and teammates. Upbeat attitude while greeting and interacting with players, answering calls, Accurate when entering information, and keeping organized filing systems. Motivated Football Coach adept at developing talented players into exceptional athletes. Excellent team leader with 5 years in the game. Proven history of coaching successful teams with innovative approaches. Motivational Assistant Football Coach devoted to team success. Competent in developing natural athletes into successful teams with expertise in gameplay and physical conditioning. Proven leader with people skills necessary to build consistent team support throughout the community and donor network.

Education

Certificate of Economics And Theology -

Christian University College
Greater Accra, Amrahia
01.2024 - 08.2025

Skills

Medical marketing material translation

Sports field preparation

Photography for marketing

Field Repair Work

Timeline

Certificate of Economics And Theology -

Christian University College
01.2024 - 08.2025

Field marketing

Paid App
01.2024 - 01.2025

Virtual assistant

Bornrich tourism organization
01.2024 - 01.2025

Head Coach

Nojoom Football Club
01.2023 - 01.2024

Assistant Team Manager

Ridge City Women Football Club
01.2021 - 01.2023

Store Keeper

Mr. Nyakudo Yao Block Factory
01.2014 - 01.2017

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FAFANYO NYAKUDOfootball coach, customer support ,