Benjamin Nuoteng
Accra
Summary
Dynamic and results-oriented professional with a proven track record in law enforcement, sales, and education. Excelled at Emmanuel Ayaaba by enhancing customer satisfaction through exceptional service and relationship management. Skilled in conflict de-escalation and community engagement, demonstrating integrity and empathy across diverse roles. Achieved significant improvements in public safety and student development by leveraging advanced report writing and de-escalation techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Police Officer
Mr. Oppong Boahnu
11.2020 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Sales Agent
Emmanuel Ayaaba
11.2019 - 11.2020
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
Teacher
Vida Wobtir
05.2018 - 10.2019
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
Education
Software Engineering Certificate - Software Engineering
Programming HuB
Online Course 12.2022
Senior High Certificate - General Art
Oppong Memorial Senior High School
Kumasi, Ghana05.2018
Skills
- Report Writing
- Integrity and Honesty
- Conflict de-escalation
- Relationship building and management
- De-Escalation Techniques
- Patience and Empathy
- Community Engagement
Certification
High Risk Operation Certificate
Timeline
Police Officer
Mr. Oppong Boahnu
11.2020 - Current
Sales Agent
Emmanuel Ayaaba
11.2019 - 11.2020
Teacher
Vida Wobtir
05.2018 - 10.2019
Software Engineering Certificate - Software Engineering
Programming HuB
Senior High Certificate - General Art
Oppong Memorial Senior High School
High Risk Operation Certificate
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