NORKPLIM ADZIKAH

As the Administrative Manager of the E. P. Health Centre, Ho (a subsidiary health care facility of the Evangelical Presbyterian Health Service), I perform the role of a healthcare manager with the following major responsibilities:

• Collaborating with other managers to draw up policies and plans for the smooth delivery of quality health care.
• Managing human resources.
• Overseeing budget allocation, procurements and other financial expenditure.
• Following up and renewing contract and regulatory documents.
• Health insurance claims management.
• Leading the quality assurance team.
• Writing and submitting relevant reports to the Health Directorates.

• Supervised accounts department operations and team of up to five employees.
• Managed all accounting needs and account updates for church operations.
• Supervised the counting and recording weekly church collections.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.

• Vetted and approved cost of medicine prescriptions
• Filed NHIS claims and kept relevant records
• Helped the pharmacist in-charge in medicine stock-taking and preparation of related documents
• Dispensed medicines and performed other general pharmacy duties