Noelyn Cheerful Adzogble
Accra
Summary
Proficient Administrative Assistant with years of office experience, specializing in administrative work, problem solving, planning, and optimal assistance. Known for increasing productivity and relieving workload of managerial staff. Proven efficiency with an ability to quickly learn and navigate any computer software program, or office filing system. Bringing forth exceptional customer service skills with an ability to communicate effectively between all departments. I bring forth high quality organizational skills and a self-motivated drive to achieve excellence and committed to offering superior administrative and clerical support, while serving as a dedicated assistant to office staff.
I am currently enrolled in the ICA program (University of Professional Studies Accra) and expect to qualify as a chartered Accountant next Year upon completion.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Mazars Ghana
01.2021 - 11.2024
- Scheduled appointments, meetings and events for management staff.
- Maintained accurate department and customer records.
- Supply office stationery.
- Coordinate travel arrangements, ensuring that all details and requirements are met.
- Provide administrative support to multiple departments.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Administrator
Drum And Bass Music School
03.2019 - 01.2020
- Implemented professional learning community model to drive performance, boosting educational initiatives 12%.
- Managed school resources to improve student achievement rates.
- Collaborated with staff and stakeholders to execute strategies, bolstering student success rates 15%.
- Developed and implemented summer vacation program for busy students.
- Fostered positive school culture and promoted safety and equity for students.
- Created inclusive environment to meet needs of students.
- Established and managed systems to create focused, quality teachers.
- Recruited and hired trained primary and supplemental teaching staff.
- Collaborated with various departments to support and establish programs, lessons and student activities.
- Facilitated staff meetings to convey policy changes and hear employee input.
Retail Assistant
Odara
02.2017 - 04.2018
- Explained information about quality, value and style of products to influence customer buying decisions.
- Answered questions about current promotions and resolved issues according to store policies.
- Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Engaged with customers and recommended products based on needs and requests.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Computed purchases and received and processed cash or credit payment.
Secretary
JM & Partners
01.2016 - 11.2016
- Ordered office supplies to keep stationary and inventory properly stocked.
- Managed executives' calendars to keep track of events, meetings and activities.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Responded to customer issues to provide immediate resolution and improve retention.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
ICAG
University of Professional Studies Accra
AccraHonours Diploma - network engineering
NIIT
03.2020
High School Diploma -
Mawuko Girls Senior High School
05.2013
Skills
- Multitasking and prioritization
- Product branding
- Customer relations
- Travel coordination
- Social media management
- Dedicated team player
- Client relations
- Highly organized
- Customer service
- Data entry
- Computer skills
- Office administration
Certification
Ms Office
Personal Information
- Date of Birth: 12/25/94
- Nationality: Ghanaian
- Marital Status: Single
Disclaimer
Noelyn Cheerful Adzogble
Languages
English
Advanced (C1)
Timeline
Administrative Assistant
Mazars Ghana
01.2021 - 11.2024
Administrator
Drum And Bass Music School
03.2019 - 01.2020
Retail Assistant
Odara
02.2017 - 04.2018
Secretary
JM & Partners
01.2016 - 11.2016
High School Diploma -
Mawuko Girls Senior High School
ICAG
University of Professional Studies Accra
Honours Diploma - network engineering
NIIT
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