Noble Azamela
Summary
Results-driven and motivated IT and support professional with over 5 years of experience in customer service, system administration, and technical troubleshooting. Strong background in Google Ads campaign support, conversion tracking, and data analysis. Experienced in managing and improving customer campaigns, with a focus on technical problem-solving, documentation, and process optimization. Adept at multitasking, collaborating with cross-functional teams, and delivering excellent customer experiences.
Overview
8
8
years of professional experience
Work History
Junior Online Advertising Specialist
Teleperformance
02.2024 - Current
- Specialized in Google Ads campaign support, conversions, and analytics
- Provided technical support for ad delivery, tracking, and customer campaign optimization
Customer Service Representative
ISON-MTN
Tema
10.2018 - 01.2020
- Handled customer issues including network, mobile money, data, and airtime queries
- Recognized for outstanding service and dedication
Data Entry & Technical Support (National Service)
Ghana Tourism Authority
Adabraka
09.2017 - 08.2018
- Managed data entry and documentation using Excel
- Resolved technical issues (internet, laptops)
- Assisted in creating presentations and supported team efficiency
Education
Diploma - Information Technology
Ghana Telecom University College
General Science -
St. Paul's Senior High School
Saint Peter Methodist School
Skills
- HTML
- Google Cloud
- Microsoft Excel
- Windows
- Communication
- Problem-Solving
- Teamwork
- Critical Thinking
- Adaptability
- Attention to Detail
- Customer Service
- Analytical Thinking
- Project Planning
- Decision-Making
- Organizational Skills
- Presentation Skills
- Multitasking
- Self-Motivation
Languages
- English
- Ewe
- Twi
Personal Information
- Nationality: Ghanaian
- Marital Status: Single
- Religion: Christian
Other Names
Noble
Languages
English
Upper Intermediate
B2
Timeline
Junior Online Advertising Specialist
Teleperformance
02.2024 - Current
Customer Service Representative
ISON-MTN
10.2018 - 01.2020
Data Entry & Technical Support (National Service)
Ghana Tourism Authority
09.2017 - 08.2018
Diploma - Information Technology
Ghana Telecom University College
General Science -
St. Paul's Senior High School
Saint Peter Methodist School