NOAH ATIMBEY
Kumasi,AH
Summary
With a proven track record at MR FRED ADJEI MANU, I excel in computer assembly and enhancing customer satisfaction through efficient problem-solving. Expert in both hardware and software installations, my contributions have significantly improved system performance and client productivity, showcasing my technical prowess and dedication to service excellence.
Overview
6
6
years of professional experience
Work History
Computer Technician
MR FRED ADJEI MANU
09.2018 - Current
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Enhanced system performance by conducting regular software and hardware updates.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Recommended new and replacement hardware and software purchases.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
Computer Repair Technician
MR FRED ADJEI MANU
09.2018 - Current
- Disassembled computers to perform diagnostics and check for repair needs.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
- Collaborated with team members to complete complex repairs efficiently and effectively.
- Assisted in training new technicians, sharing knowledge of best practices and troubleshooting techniques for improved team performance.
- Stayed up-to-date with industry trends and advancements in technology to provide relevant advice to customers on potential upgrades or improvements they could make to their systems.
- Offered customized recommendations to clients on how to improve their computer''s performance based on individual usage patterns and requirements.
- Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
- Maximized productivity through expert time management skills, allowing for multiple concurrent repairs without sacrificing quality of workmanship.
Education
High School Diploma -
JUABEN SENIOR HIGH
KUMASI06-2018
Skills
- Computer assembly
- Desktop and laptop installations
- Computer troubleshooting
- Installation and repair
- Software installation
- Hardware installation
- Software applications
- Hardware and software installation
- Software updates
- Operating system expertise
- Virus removal
- Email account set up
MUSIC, SPORTS
I LIKE MUSIC WHICH ARE INSPIRATIONAL,MOTIVATIONAL AND ASPIRING
MUSIC THAT HAVE STRONG MESSAGE ABOUT PEACE,UNITY,HARMONY AND TOGETHERNESS
SPORTS IS MY FAVOURITE( I WAS ONCE A FOOTBALLER) SO I REALLY LIKE SPORTS, IT BRINGS PEOPLE TOGETHER NO MATTER THE RACE,GENDER OR THIER PAST ACTIONS OR PRIORS
Languages
English
Advanced (C1)
Timeline
Computer Technician
MR FRED ADJEI MANU
09.2018 - Current
Computer Repair Technician
MR FRED ADJEI MANU
09.2018 - Current
High School Diploma -
JUABEN SENIOR HIGH
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