Nkrumah Annan
Accra
Summary
Proven leader in store operations and team motivation, I excelled at M&S by enhancing customer satisfaction and reducing shrinkage through effective policy enforcement and loss prevention strategies. Skilled in task delegation and sanitation, I fostered a productive and positive work environment, driving significant improvements in store standards and associate performance.
Overview
4
4
years of professional experience
Work History
God First Store
M&S
01.2021 - Current
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Maintained a clean and orderly store environment by enforcing strict cleaning schedules and standards for all associates.
- Implemented loss prevention strategies to reduce shrinkage and protect store assets.
- Enhanced team productivity by efficiently delegating tasks, streamlining processes, and promoting a positive work environment.
Education
Senor High School Certificate - Building Construction
Only Believe Senior High/Technical Shool
Koforidua Ghana 06.2021
Skills
- Store operations
- Task Delegation
- Policy Enforcement
- Employee Scheduling
- Sanitation
Languages
English
Upper intermediate (B2)
Timeline
God First Store
M&S
01.2021 - Current
Senor High School Certificate - Building Construction
Only Believe Senior High/Technical Shool
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