Summary
Overview
Work History
Education
Skills
Timeline
Generic

OZULUONYE WISDOM NKANKA

ACCRA

Summary

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

9
9
years of professional experience

Work History

Manager of Operations

Wizdomlinkventure
10.2020 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Teacher

GOD LAND PRIMARY AND SECONDARY SCHOOL IJANIKIN,
08.2018 - 07.2019
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Sales Assistant

UGO DENKO ENTERPRISE
08.2016 - 08.2018
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Marketer

EMRY VOYAGE TRAVELLING AGENCY
01.2016 - 08.2016
  • Improved customer satisfaction ratings through prompt resolution of concerns coupled with proactive outreach aimed at ensuring their continued loyalty.
  • Collaborated with the marketing team to create effective promotional materials, driving brand awareness and lead generation.
  • Analyzed market trends and competitor strategies, refining sales tactics for optimal performance.
  • Created comprehensive sales training materials that enhanced team productivity by reinforcing best practices in closing deals efficiently.

Education

High School Diploma -

Government Technical Institute
Freetown Sierra Leone
11-2014

High School Diploma -

Government Technical Institute (GTI)
Sierra Leone
09-2011

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Computer proficiency
  • Relationship building
  • Call center experience
  • Professional telephone demeanor
  • Customer satisfaction measurement
  • Complaint handling
  • Conflict resolution
  • Complaint resolution
  • Warehousing functions
  • System implementation
  • Record preparation
  • Report preparation
  • Travel planning

Timeline

Manager of Operations

Wizdomlinkventure
10.2020 - Current

Teacher

GOD LAND PRIMARY AND SECONDARY SCHOOL IJANIKIN,
08.2018 - 07.2019

Sales Assistant

UGO DENKO ENTERPRISE
08.2016 - 08.2018

Sales Marketer

EMRY VOYAGE TRAVELLING AGENCY
01.2016 - 08.2016

High School Diploma -

Government Technical Institute

High School Diploma -

Government Technical Institute (GTI)

Similar Profiles

CREATE PROFILE
OZULUONYE WISDOM NKANKA