Summary
Overview
Work History
Education
Skills
References
Softwarepackages
Internship
Languages
Timeline
Generic

Nina Naa Norkor Nortey

Summary

Highly organized, results-oriented professional with over 5 years of experience providing comprehensive Human resource and administrative support to institutions, executives, teams, and departments. An altruist, skilled in managing employee relations, organizational development, calendars, coordinating meetings, and handling confidential information with discretion. Proficient in talent acquisition, performance management, and HR policy implementation to drive employee engagement and productivity. Skilled at fostering positive workplace cultures, ensuring compliance with labor laws, and managing diverse HR functions, including benefits administration, conflict resolution, and employee training programs. A proven leader with excellent communication and problem-solving skills, dedicated to aligning HR strategies with organizational goals to enhance business performance and employee satisfaction. Excellent multitasker with strong interpersonal skills and a proactive approach to problem-solving.

Overview

16
16
years of professional experience

Work History

License Pastor/Church & Area Administrator

International Central Gospel Church-Life Gate Temple
01.2019 - 05.2023

Company Overview: A vibrant branch of the International Central Gospel Church located in the Accra South District (Sakumono).The church has a membership of over five hundred regular members and the Resident Pastor is the Area Supervising Minister overseeing 20 churches. Duties

  • General Pastoral Care
  • Oversee daily church operations, including managing the church office, supervising administrative staff, and coordinating facility use
  • Manage church finances, including budgeting, accounting, and reporting, ensuring transparent and efficient use of resources
  • Coordinate and support church events, services, and programs, working closely with ministry leaders and volunteers to enhance community engagement
  • Maintain church records, including membership databases, financial records, and meeting minutes, ensuring accuracy and confidentiality
  • Serve as the primary point of contact for congregational inquiries, fostering strong relationships with members, volunteers, and community partners
  • Provided administrative support to the pastoral team, including managing calendars, scheduling meetings, and preparing documents for church services
  • Assisted in coordinating church events, such as weddings, baptisms, and community outreach programs, ensuring smooth operations and positive experiences for attendees
  • Managed the church office, including answering phone calls, responding to emails, and maintaining office supplies and equipment
  • Supported the financial administration by processing donations, managing accounts payable and receivable, and preparing financial reports.

Human Resource and Business Development Manager

Mizpah International School
01.2020 - 04.2023

Company Overview: A private Christian educational institution in operation from 1975 till date, enrolling over 500 students from preschool to JHS .The school has earned an excellent rating in the basic education certificate exams with students receiving their first choice of schools Duties include

  • Lead and manage the school’s HR functions, including recruitment, onboarding, performance management, and employee relations
  • Develop and implement HR policies and procedures, ensuring compliance with labor laws and fostering a supportive school culture
  • Design and execute staff development programs, improving employee engagement, retention, and professional growth
  • Spearhead business development initiatives that have increased student enrollments by 30 percent through strategic marketing, partnerships, and community outreach programs
  • Collaborate with school leadership to develop strategic plans for the school’s expansion and growth, identifying opportunities to enhance the school’s reputation and financial performance
  • Manage the school’s brand and public relations efforts, including organising school events, promotional campaigns, and partnerships with local businesses and community organizations.

Personal Assistant to the General Manager

Virdge Digital
08.2018 - 09.2020

Company Overview: An advertising and marketing company that assists clients with various marketing strategies such as social media marketing, website development, branding and launching of events, digital marketing and many more.Clients include Perk biscuits, Airtel-Tigo, Vodafone Etc. Duties include

  • Assisted in managing day-to-day administrative tasks, including handling correspondence, scheduling meetings, and maintaining office supplies
  • Supported the Administrative Manager in preparing reports, conducting audits, and implementing new administrative processes
  • Coordinated office events and meetings, managing all logistical aspects, which resulted in positive feedback from attendees and senior management
  • Monitored office expenses and assisted in budget preparation, ensuring adherence to financial guidelines

PA to Resident Engineer

Civil Planning Group (CPG) Ghana
12.2014 - 03.2017

Company Overview: CPG is a firm of consulting Engineers specializing in the fields of Civil, Structural, Highway, Bridge, Railway and Water Engineering. It has worked extensively across Africa. Clients include national implementing bodies and private companies in projects funded by governments, major development agencies and private finance. I worked here as the Personal Assistant to the Resident Engineer on the $19.5 Million Accra Sewage Improvement Project - ASIP (Rehabilitation and expansion of sewer network), funded by the African Development Bank. Duties include;

  • Facilitating monthly site meetings and managing all project data
  • Liaising with client, Utility Companies, and suppliers
  • Addressing and Redirecting project complaints
  • Collaborate with project managers and senior leaders to ensure the HR strategy aligns with project timelines and organisational goals
  • Handle payroll processing, benefits administration, and compliance with local labor laws and safety regulations
  • Organise employee training programs related to occupational health and safety, ensuring a safe working environment across all sites
  • Managed daily administrative functions, including handling correspondence, scheduling meetings, and maintaining office equipment
  • Processed purchase orders and managed supplier contracts, ensuring cost-effective procurement for office supplies and project materials
  • Supported senior management with preparation of reports, meeting agendas, and presentations for internal and external stakeholders
  • Organised company events and team-building activities, fostering positive relationships among staff and improving morale
  • Assisted with financial reporting and budget tracking.

Administrative Assistant

Business Solutions and Training Consult
04.2013 - 02.2014

Company Overview: Business solutions and training consult is into training of Microsoft office applications,key clients include Friesland Campina Ghana Ltd and Unilever Ghana Ltd.Duties include

  • Provide administrative support to the training department, including scheduling and coordinating training sessions, webinars, and workshops for corporate clients and individual learners
  • Manage trainer calendars and handle logistics, such as booking venues, arranging equipment, and preparing training materials, ensuring smooth session delivery
  • Act as the first point of contact for clients, responding to inquiries via phone and email, and ensuring timely and professional communication
  • Maintain databases and records of training participants, certifications, and evaluations, ensuring accuracy and easy access for future reference
  • Assist in updating course materials, formatting presentations, and distributing training materials to participants
  • Handle invoicing, process payments, and manage participant enrolment for training programs, contributing to efficient financial operations
  • Support the marketing department with the promotion of upcoming training programs through social media and email campaigns.

Secretary

Hand in Hand Ghana Ltd
11.2011 - 06.2012

Company Overview: Hand in Hand Ghana Ltd is a company that specialises in janitorial services.Clients served include the Department of National Lotteries offices across Ghana. Duties include

  • Managing information services and the equipment pool for repairs and maintenance
  • Arrangement for training of employees
  • Managed front desk operations, including greeting visitors, answering phones, and maintaining appointment schedules for the office staff
  • Assisted with data entry, filing, and record-keeping tasks, ensuring accurate documentation of client interactions and service agreements
  • Supported the cleaning staff by maintaining supply inventories and coordinating logistics for janitorial services across multiple sites
  • Helped prepare weekly and monthly reports for management, tracking client satisfaction, service efficiency, and employee performance

National Service Personnel

Dusekpo JHS
09.2010 - 08.2011

Company Overview: Dusekpo Junior High School is a mix day school in Dabala in the South Tongu district of the Volta Region.It is one of the major junior high schools in that district with remarkable performance in the Basic Education Certificate Examinations.Duties

  • Delivered lessons to students in Religious and Moral education, English, social studies ensuring that content is aligned with the curriculum and teaching goals
  • Assisted in managing the classroom by supporting the lead teacher with administrative tasks, student evaluations, and lesson planning
  • Developed creative teaching aids, including worksheets, presentations, and hands-on learning activities, to engage students and enhance understanding
  • Provided individualised support to students with learning difficulties, offering after-school tutoring and guidance
  • Assisted in assessing student progress by grading assignments, quizzes, and exams, providing feedback to help students improve
  • Participated in staff meetings and professional development workshops to enhance teaching skills and stay updated on educationa

Administrative Officer

Object Consult
02.2007 - 08.2008

Company Overview: Object Consult provides accounting and auditing services. It is also into preparing annual financial reports and proposals.Some major clients include Kimo Home Limited, Parcast Concrete and Granite Company and Zakour Trading Enterprise. writing for companies. Duties include

  • Provided administrative and clerical support to office staff, including data entry, document preparation, and report generation
  • Managed office supplies and coordinated maintenance of office equipment, ensuring an organized and efficient work environment
  • Assisted with the onboarding process for new hires, including preparation of orientation materials and maintaining employee records
  • Coordinated internal and external meetings, prepared meeting agendas, and took minutes for distribution to attendees
  • Assisted in processing invoices and tracking office expenses, ensuring adherence to budget constraints
  • Research and proposal writing
  • Internal cash flow audits
  • Handling of petty cash
  • Managing staff payroll and payment of pensions (SSNIT) and tax (IRS)

Project Officer (Intern)

Strategic Communications Africa (Stratcomm)
09.2007 - 11.2007

Company Overview: Stratcomm Africa is a total communications and reputation management agency dedicated to using communication strategies as a means of enhancing performance. Major partners include CNN and Oxford Business Group,Clients include Barclays Bank, British Airways and MTN

  • Client liaison
  • Coordinating logistics for events
  • Capturing client feedback

Intern

Planned Parenthood Association of Ghana (PPAG) Clinic
05.2007 - 08.2007

Company Overview: It is currently the leading Non-Governmental Organization providing sexual and reproductive health services in Ghana.The Association works to complement the efforts of government in providing healthcare and development for the nation. Duties

  • Peer counsellin
  • Updating of patient’s database and filing of patients NHIS cards
  • Receiving of payments

Education

Post Graduate Certificate - Theology

Daniel Institute (I.C.G.C)

Master of Arts - Religious Studies

Central University
09.2017

Certificate - Project Management

College of Project Professionals (COPPS)
10.2011

B.A. - Business Administration (Banking and International Human Resource Management)

Institute of Professional Studies (IPS)
05.2010

Secondary School -

Aburi Girls Secondary School
07.2003

Skills

  • Public Speaking
  • Administration skills
  • Volunteer Management
  • Counseling
  • Church growth strategies
  • Strategic Planning

References

Available on request

Softwarepackages

Microsoft Office

Internship

  • Intern, Planned Parenthood Association of Ghana (PPAG) Clinic, 05/2007, 08/2007, Peer counselling., Updating of patient’s database and filing of patients NHIS cards., Receiving of payments.
  • Project Officer, Strategic Communications Africa (Stratcomm), 09/2007, 11/2007, Client liaison., Coordinating logistics for events., Capturing client feedback.

Languages

English
Advanced (C1)
French
Intermediate (B1)

Timeline

Human Resource and Business Development Manager

Mizpah International School
01.2020 - 04.2023

License Pastor/Church & Area Administrator

International Central Gospel Church-Life Gate Temple
01.2019 - 05.2023

Personal Assistant to the General Manager

Virdge Digital
08.2018 - 09.2020

PA to Resident Engineer

Civil Planning Group (CPG) Ghana
12.2014 - 03.2017

Administrative Assistant

Business Solutions and Training Consult
04.2013 - 02.2014

Secretary

Hand in Hand Ghana Ltd
11.2011 - 06.2012

National Service Personnel

Dusekpo JHS
09.2010 - 08.2011

Project Officer (Intern)

Strategic Communications Africa (Stratcomm)
09.2007 - 11.2007

Intern

Planned Parenthood Association of Ghana (PPAG) Clinic
05.2007 - 08.2007

Administrative Officer

Object Consult
02.2007 - 08.2008

Post Graduate Certificate - Theology

Daniel Institute (I.C.G.C)

Master of Arts - Religious Studies

Central University

Certificate - Project Management

College of Project Professionals (COPPS)

B.A. - Business Administration (Banking and International Human Resource Management)

Institute of Professional Studies (IPS)

Secondary School -

Aburi Girls Secondary School
Nina Naa Norkor Nortey