Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NIKOI ADZAKEY Rita

Accra,AA

Summary

An adaptable, resourceful, results driven and enthusiastic individual who has extensive Human Resource Management, Administration and Secretarial experience. Having a wide level of general responsibility for managing an office and Handling sensitive and confidential human resource matters in a timely fashion. A strong communicator with excellent inter personal skills. Contributes extensively to team work and always displays a willing and helpful manner when resolving, analysing and investigating various issues. 

Career Objective

To add value to the organization through exemplary results oriented service provision by taking up any challenging position in the area of Human Resources and Administration. 

Overview

21
21
years of professional experience

Work History

Specialist

Grameen Foundation USA
06.2015 - 02.2019
  • Facilitating generalist human resource matters, including:.
  • Coordinating the Ghana programs recruitment efforts to ensure timely posting of vacancies, scheduling of interviews, conducting reference checks, drafting of offer letters and employment agreement and ensure payroll accuracy aligning with employment agreements.
  • Coordinating on-boarding for new employees, interns, fellows and consultants.
  • Handling sensitive and confidential human resource matters in a timely fashion.
  • Coordinating and conducting HR programs and products including: new hire packets, employee orientation, assist with the administration of insurances (medical, dental, provident fund, travel insurance, vision, life, and long and short term disability).
  • Providing assistance and communication to staff regarding benefits programs, policies and procedures.
  • Coordinating and resolving all insurance issues; benefits policies & procedures.
  • Maintaining accurate and up to date personnel records prepares and processes personnel paperwork and files.
  • Ensures all new hires have executed all appropriate documents prior to hire (or within allotted timeframes).
  • Working closely with the Global HR Director to schedule training programs for employees as needed.
  • Assisting Global HR Director and Country Manager with the preparation of budget forecasts for human resource.
  • Supporting the Global HR Director with employee relations support and guidance on matters relating to performance, unemployment compensation, and harassment claims, code of conduct violations,.
  • Engaging with management to establish relationships and to build initiatives that meet HR goals as well as GF Ghana business objectives.
  • Assisting Global HR Director with implementing policies and procedures and ensure that all policies are communicated, understood and enforced.
  • Managing the human resource database.
  • Supervising all support staff.
  • Assisting the support staff to understand the performance evaluation program and coordinating their annual performance management process.
  • Coordinating all efforts regarding work permits, entry visas, residents permit, social welfare renewals, fire insurance, filing of returns at the registrar generals department and tax exemption renewals.
  • Coordinating and organizing conferences, seminars and workshops.

Major Achievements

  • Instrumental in the search for new office space, negotiated lease agreement and directed a smooth move to the new office.
  • Wrote out guidelines for recruitment process which has now been formalized and being used in the Human Resource Information Systems as part of recruitment and onboarding process.

Office Manager/Human Resource Associate

Grameen Foundation USA
09.2009 - 05.2015
  • Developing and maintaining office procedures in accordance with Grameen Foundation USA policies.
  • Managing procurement of all office supplies and in line with proper Grameen Foundation procurement and purchasing practice.
  • Managing and securing of files and records, that is, filing all official documents, correspondence, contracts and personnel data.
  • Managing office petty cash.
  • Managing office support staff.
  • Maintaining the condition of the office and arranging for necessary repairs.
  • Serving as liaison between employees and management.
  • Coordinating all Ghana office human resource issues with Human Resource Department at the Headquarters.
  • Academy for Educational Development (USAID Funded.

Administrative Officer

08.2009 - 05.2015
  • Typing, editing, formatting and photocopying documents and Drafting correspondence.
  • Developing and maintaining efficient filing system.
  • Working closely with technical unit to develop project reports on project activities.
  • Assisting to organize meetings, seminars and workshops and Covering workshops, seminar proceedings.
  • Making appointments for meetings and attending Management meetings.
  • Managing of office stores.

Administrative Officer / Secretary

Ghana Dock Labour Company Limited
06.2002 - 05.2009
  • Setting up the office of the Executive Director.
  • Setting up the filing system of the organization.
  • Performing of all administrative and Secretarial duties.

Secretary

Holy Trinity Medical Centre
07.2001 - 03.2002
  • Director-General.
  • Performing general office procedures and secretarial duties.
  • Preparing medical reports for the United States Immigrant visa applicants.
  • Developing an effective way of storing X-ray films and other medical records of United States Immigrant Visa applicants.
  • Developing an effective filling system for medical report forms.
  • Major Achievements.
  • Reduced the time of searching for client medical records by developing a much simpler method of filing of medical reports and x-ray films of United States Immigrant Visa applicants.

Secretary

University of Ghana
09.1997 - 07.2001
  • Receiving and registration of incoming mail, filing, placing and screening of telephone calls.
  • Preparing and proof-reading of correspondence for signature, typing correspondence and documents for lecturers and course coordinators.
  • Responding to routine request for information receiving and attending to visitors.
  • Sending messages by fax and email.
  • Preparation of itineraries, organization of workshops, conferences and Seminars.
  • Supervising junior staff.
  • Controlling stationery and office materials.
  • Organizing meetings and writing of minutes at meetings etc.

Education

Bachelor of Business Administration, (HRM) -

Methodist University College
2012

Stenographer Secretary -

Government Secretarial School Accra, Ghana
2000

Stenographer Secretary Grade II -

Government Secretarial School Accra, Ghana
1999

Intermediate and Advanced Pitman Examination -Stenography Secretary

Valley Secretarial College
1993

St Marks High School, Mbabane, Swaziland

International Examinations General Certificate of Education - University of Cambridge Local Examinations Syndicate

St Marks High School

Skills

  • Expertise in recruitment and selection
    Excellent use of Human Resource Management Information System, training and development, benefits, compensation, employee relations and office administration
    Excellent planning, organizing, communication and interpersonal skills
    Fast typing skills at 150 words per minute,
    Excellent filing techniques and in-depth receptionist skills
    Proficient in the use of smartsheet, salesforce and Replicon web timesheet
    Ability to fit well into any team of professionals
    Diligent and tact
    Loyal and Confidential
  •  budget, conferences, contracts,  insurance,  payroll, performance management, personnel, policies, processes, procurement, purchasing, Receiving, recruitment, repairs, scheduling, Secretarial, Seminars, Supervising, telephone, training programs, workshops, 

References

Bernice Anang 

P.O. Box TN1456 Teshie Nungua

 Teley2001@yahoo.com

 0244627885

 Alfred Yeboah 

Country Manager 

Grameen Foundation USA

 No. 21 Asoyi Road, East Legon 

Accra - Ghana

 ayeboah@grameenfoundation.org 

0544312766 

Bernice Nasimiyu 

Director & Founder Solutions Finders Development Centre 

Kenya 

bernicenasimiyu@gmail.com

Timeline

Specialist

Grameen Foundation USA
06.2015 - 02.2019

Office Manager/Human Resource Associate

Grameen Foundation USA
09.2009 - 05.2015

Administrative Officer

08.2009 - 05.2015

Administrative Officer / Secretary

Ghana Dock Labour Company Limited
06.2002 - 05.2009

Secretary

Holy Trinity Medical Centre
07.2001 - 03.2002

Secretary

University of Ghana
09.1997 - 07.2001

Bachelor of Business Administration, (HRM) -

Methodist University College

Stenographer Secretary -

Government Secretarial School Accra, Ghana

Stenographer Secretary Grade II -

Government Secretarial School Accra, Ghana

Intermediate and Advanced Pitman Examination -Stenography Secretary

Valley Secretarial College

St Marks High School, Mbabane, Swaziland

International Examinations General Certificate of Education - University of Cambridge Local Examinations Syndicate

St Marks High School
NIKOI ADZAKEY Rita