Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Reference
Timeline
Generic

NII AYI KOMEY

Accra

Summary

I am a fast learner and result driven with a solid background in Office Administration. I am highly motivated and can perform effectively under a myriad of environments. I am proactive, goal oriented, an active listener, proficient in office management software and very good with people. Seeking a reputable company to leverage on my proven track record to drive revenue growth and customer satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Social Development Manager

Ministry of Gender, Children & Social Protection
08.2018 - Current
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Monitored program performance and outcomes for successful delivery of services.
  • Participated in community events to promote services and engage with public.
  • Conducted community workshops to promote different programs and educate public on available services.

Team Lead

Blu Telecommunications.
05.2016 - 08.2017
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Make sure team members record and update leads on CRM. To assist team members to take appointments, monitor and manage relationship between clients and team members. To prepare transport schedule for team members and review leads from every team member every day.

Brand Activation Supervisor

EXP Ghana
02.2013 - 05.2017
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • To ensure that the activations align with the brands image, messaging, and marketing objectives.to also analyse data and metrics to evaluate the success of activations, gather consumer feedback and identify areas for improvement.

Data Entry Officer

Ministry of Roads and Highways, Urban Roads
09.2012 - 06.2013
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Sorted documents and maintained organized filing process.
  • Compared transcribed data with source document to detect and correct errors.
  • Coded and processed applications into required electronic formats.

Administrative Assistant

Matrix Environmental Service Ltd
02.2010 - 09.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Spokesperson for the CEO, Planning with team members to achieve company’s targets and goals, establishing strategies to coordinate activities in the company’s activities in the company.

Centre Manager

Resource Link Centre
11.2007 - 09.2012


  • Worked well in a team setting, providing support and guidance.
  • To develop modern and viable teaching methods for the Resource Centre and perform mandated clerical duties for the centre.
  • The supervision of resource persons to adhere to the ethics of the centre and to facilitate the monetary flow of the centre. To update the centre with required apparatus for the resource persons. To organize timetables and set comfortable fees for clients. To help widen the scope of the centre.

Education

No Degree -

Bachelor of Arts - History & Linguistics

University of Ghana
Legon
06.2012

WASSCE -

Mfantsipim School
Cape Coast
2006

Skills

  • Excellent Communication
  • Google Workspace
  • Flexible and Adaptable
  • G-Suite
  • First Aid/CPR
  • Dependable and Responsible
  • Organization and Time Management

Certification

IOCB London, Organizational Leadership and Development

IOCB London, Project Management

ITES / BPO in Customer Interaction

Additional Information

Organisation

Volunteer Head of State Awards / Duke of Edinburgh Awards

Member Global Peace Chain Ambassador

Member Ado – Betor Health Club

Social Media Co-ordinator Abbemission youth 4 for Technology Foundation

Reference

  

Mr. Eunice Oparebea Osafo. 

Deputy Director 

NDCTC /Children’s Shelter. 

Madina. 

Tel: 0246151385 


Mr. Richard Laryea.

Resource Link Centre 

Labone  

Tel: 0204785075 

Timeline

Social Development Manager

Ministry of Gender, Children & Social Protection
08.2018 - Current

Team Lead

Blu Telecommunications.
05.2016 - 08.2017

Brand Activation Supervisor

EXP Ghana
02.2013 - 05.2017

Data Entry Officer

Ministry of Roads and Highways, Urban Roads
09.2012 - 06.2013

Administrative Assistant

Matrix Environmental Service Ltd
02.2010 - 09.2012

Centre Manager

Resource Link Centre
11.2007 - 09.2012

No Degree -

Bachelor of Arts - History & Linguistics

University of Ghana

WASSCE -

Mfantsipim School

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