Microsoft suit.
Nicholas Bill-Aleander
Accra
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Network Operations|PS Core Manager
Busy|Afrimax Group
2016.02 - 2023.05
- Datacenter Services, capacity, facility, asset, network Management
- Regulation of standard process in Datacenter
- Management frameworks, Services/system life cycles
- Drive development of new mobile and fixed technologies considering network strategies
- Develop mobile and fixed network architecture framework and standards
- Develop network disaster recovery strategies, plans and guidelines
- Review analysis of relevant Technology processes and recommend optimization to enhance functional performance and efficiency Monitor, track and follow up on performance and competence of t Network Strategy team
- Develop and recommend financial and manpower budget for Network Strategy division
- Control section budget within approved parameters
- Sound Knowledge in Datacom
- Sound knowledge in EPC (HSS, MME, SPR, PCRF, CG and xGW)
- Sound knowledge in GSM, GPRS, 3G, 4G (LTE) and Mobile Packet Backbone Network (MPBN)
- Deployment and Management of Ghana SHS and Tertiary WiFi.
Consultant/Lead engineer (project)
Stanbic Bank
2017.01 - 2017.03
- Information Security Upgrade
Consultant/Lead engineer (Project)
Fidelity Bank
2016.06 - 2016.07
- Information Security Upgrade
Head of Information Technology | Pre-Sales
Comsec Technologies
2013.06 - 2016.02
- Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
- Developed cybersecurity protocols for improved data protection and reduced security breaches.
- Optimized network performance with proactive monitoring and system maintenance tasks.
- Implemented cloud-based solutions, resulting in increased efficiency and cost savings.
- Managed IT budget effectively, prioritizing investments to align with strategic goals.
- Led digital transformation initiatives, driving innovation and operational excellence across the organization.
- Established IT governance framework to ensure compliance with industry standards and regulations.
- Developed disaster recovery plans, minimizing downtime during critical incidents.
- Managed vendor relationships, negotiating contracts for optimal pricing and service levels.
- Collaborated with stakeholders to define business requirements for new technology implementations.
- Implemented agile project management methodologies to improve delivery timelines and reduce risks associated with technology projects.
Lead Network Engineer (Project)
First Atlantic Bank
2015.08 - 2016.01
- Datacenter Upgrade
Lead Consultant/Engineer (project)
Bank of Ghana
2015.07 - 2015.08
- Information Security Upgrade
Consultant/Lead Engineer (project)
Universal Merchant Bank
2015.02 - 2015.03
- Tier3 Datacenter Deployment
Consultant/Lead Engineer (project)
Vodafone Ghana
2015.02 - 2015.03
- Tier4 Datacenter Deployment
Consultant/Lead Engineer (project)
FCMB Lagos
2015.02 - 2015.03
- Security Upgrade
Submarine Cabling & IP Engineer
Dolphin Telecoms Ghana
2012.04 - 2013.06
- IP Transit provisioning via BGP, Static & Dynamic routing, IS-IS, ARP protocols.
- Troubleshooting of IP related challenges
- Daily system health checks
- Monitoring of traffic utilization and analysis for capacity upgrade and strategizing.
MDNS | GPRS Support Engineer
Scancom Ghana Limited
2011.12 - 2012.12
Education
Master of Science: Engineering and Management -
University of Maryland - Baltimore County
Baltimore, MD09.2022
Bachelor of Science: Computer Science -
Pennsylvania State University
Scottsdale, AZ12.2011
Associate of Science: General Science -
Presbyterian Secondary School (PRESEC)
Legon, Greater Accra06.2007
Skills
- Budgetary
- Business Development
- Disaster recovery
- Financial Analysis
- Information Security
- Network architecture
- Performance Management
- Financial Management
- Staff Development
- Policy Implementation
- Operations Management
- Project Management
Accomplishments
SALES KNOWLEDGE, EXPERIENCE & ACHIEVEMENT Oversee corporate sale division with 10 regional offices for leading innovator in data storage, data center, security, and automation with 25 employees and annual revenues $2 million. Direct sales and business development functions, including new product rollout, key account management, customer relationship development, contract negotiations and order fulfillment. Manage P&L and budget responsibilities. conduct cross-functional team training, coaching, and mentoring. Lead district sales manager and marketing associate located throughout the Ghana and Nigeria. Design, implement and adjust various sales plan and programs for data storage products, with a focus on building two-tier distribution channel and fostering demand in the fortune 500 arena.
Certification
- CCIE (written) certified
- Google Agile Project Management Certification.
- AiREACH / HUGES (radios)
- Certificate on Leadership Skills for Managers
- RADWARE Security Certification
- PORTNOX (NAC solution design & implementation certificate)
- Data Analysis (MIT)
Additional Information
- Provides technical sales and after sales support (Systems/Network/Security).
- Experience with project management utilizing Project Management tools (e.g., spreadsheets, scheduling tools, dashboards).
- Deep understanding of project managing the deployment of fiber optic network infrastructure engineering design and construction projects.
- Ability to identify opportunities and drive cross-functional process improvements across the organization.
- Proven ability to manage project priorities and technical resources, plus relationships with multiple partner-teams, directors, and/or vendors.
- Excellent communication skills combined with a data-driven analytical approach towards solving complex challenges.
- Experience with Big Data, Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) technologies.
Affiliations
- Institute of ICT Professionals; Membership ID#1000082
- ITU student membership
- Internet Society: Membership ID# 167898
Software
Basic IT essentials
Timeline
Consultant/Lead engineer (project)
Stanbic Bank
2017.01 - 2017.03
Consultant/Lead engineer (Project)
Fidelity Bank
2016.06 - 2016.07
Network Operations|PS Core Manager
Busy|Afrimax Group
2016.02 - 2023.05
Lead Network Engineer (Project)
First Atlantic Bank
2015.08 - 2016.01
Lead Consultant/Engineer (project)
Bank of Ghana
2015.07 - 2015.08
Consultant/Lead Engineer (project)
Universal Merchant Bank
2015.02 - 2015.03
Consultant/Lead Engineer (project)
Vodafone Ghana
2015.02 - 2015.03
Consultant/Lead Engineer (project)
FCMB Lagos
2015.02 - 2015.03
Head of Information Technology | Pre-Sales
Comsec Technologies
2013.06 - 2016.02
Submarine Cabling & IP Engineer
Dolphin Telecoms Ghana
2012.04 - 2013.06
MDNS | GPRS Support Engineer
Scancom Ghana Limited
2011.12 - 2012.12
Master of Science: Engineering and Management -
University of Maryland - Baltimore County
Bachelor of Science: Computer Science -
Pennsylvania State University
Associate of Science: General Science -
Presbyterian Secondary School (PRESEC)
- CCIE (written) certified
- Google Agile Project Management Certification.
- AiREACH / HUGES (radios)
- Certificate on Leadership Skills for Managers
- RADWARE Security Certification
- PORTNOX (NAC solution design & implementation certificate)
- Data Analysis (MIT)
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