Nessi Pratt
Koforidua
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Mini Bus Driver
Private Employer
Accra
11.2022 - 10.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Delivered products to customer locations on time.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
Van Driver
Uber Ghana
Accra
03.2019 - 10.2022
- Drove long-distance routes to deliver packages on time.
- Maintained accurate records of deliveries, pickups and mileage for each journey.
- Ensured all necessary documents were completed accurately prior to departure.
- Inspected vehicle before each trip to ensure it was roadworthy and properly loaded.
- Performed basic maintenance tasks such as checking oil, water, tyres and brakes.
- Provided excellent customer service by assisting customers with their orders upon delivery.
- Followed the most efficient route for each delivery in order to minimise fuel costs.
Education
Defensive Driving - Truck And Bus Driving
Mirage Driving School
Accra04.2011
Some College (No Degree) - General Science
Ghana Senior High School
KoforiduaSkills
- Recordkeeping
- Problem Resolution
- Flexible and Adaptable
- Teamwork and Collaboration
- MS Office
- Team Building
- Verbal Communication
- Networking
- Clerical Support
- Communication
- Quality Assurance
- Collaboration
- Excellent Communication
- Interpersonal Communication
- Multitasking
- Public Speaking
Languages
English
Upper Intermediate
B2
Timeline
Mini Bus Driver
Private Employer
11.2022 - 10.2023
Van Driver
Uber Ghana
03.2019 - 10.2022
Defensive Driving - Truck And Bus Driving
Mirage Driving School
Some College (No Degree) - General Science
Ghana Senior High School
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