Reading
Nelson Obeng Tutu
Tema-accra
Summary
Energetic and helpful student seeking flexible hostess role. Friendly and communicative team player with excellent multitasking abilities. Prepared to learn, develop new skills and support team to increase customer satisfaction. Proactive and organised team player seeking to learn from front-of-house team. Eager to serve customers and keep operations running smoothly to improve customer dining experience. Comfortable in fast-paced environments and collaborates well to solve service issues.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Host
Trinity Talent Qatar
Doha, Qatar
02.2024 - Current
- Answered phone calls and inquiries, providing information and assistance to callers.
- Boosted first impression for customers by maintaining clean and orderly front-of-house area.
- Cultivated positive guest relations by managing reservation information and orchestrating speedy seatings.
- Encouraged customer loyalty by delivering unparalleled service throughout dining experiences.
Foreman
ECO Flooring Company LTD
Doha, Qatar
08.2023 - 02.2024
- Guaranteed profitable completion of projects by adhering to labour and materials budgets.
- Utilised tools, machinery and equipment following safety measures.
- Offered adequate resources to meet project schedule and timely deadlines.
- Maintained exceptional levels of health and safety in line with guidelines for continued staff wellbeing and company compliance.
Security Supervisor
Waoo Sport Formula 1
Doha, Qatar
07.2023 - 08.2023
- Managed front-line security operations for team of 20
- Communicated security incidents, issues and policy violations with on-site team to execute appropriate action.
- Responded quickly to on-site safety and security incidents.
- Monitored and patrolled on-site areas to serve as visible deterrence.
Supervisor
GWC
Doha, Qatar
03.2023 - 07.2023
- Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
- Built customer retention and satisfaction by delivering top-quality service.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
Auditor
Ghana Cocoa Board
Accra, Ghana
11.2021 - 11.2022
- Reviewed and reported on audit delivery to improve resource and task planning.
- Assessed policy and process function against institution objectives, highlighting opportunities.
- Increased staff equity by improving internal controls and limiting risk.
- Instructed annual audit plans and monitored task progress to achieve timely completion.
Senior Sales Representative
O.G Power LTD
Accra, Ghana
02.2018 - 12.2020
- Helped resolve client problems quickly with superior customer service.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Collected and processed payments.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
Education
Higher National Diploma - Computerized Accounting
Kumasi Technical University
Kumasi-Ghana 09.2019 - 2021.08
GCSEs - Business Studies
Akim Swedru Senior High School
Akim Swedru-Ghana 09.2014 - 2017.05
Junior High School -
ST. Joseph's Anglican Junior High School
Accra-Ghana 09.2011 - 2014.05
Skills
Impression management
Interests
Listening To Music
Football
Languages
English
Upper intermediate (B2)
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceTeam Building / Company RetreatsFlexible work hoursCareer advancementHealthcare benefitsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Host
Trinity Talent Qatar
02.2024 - Current
Foreman
ECO Flooring Company LTD
08.2023 - 02.2024
Security Supervisor
Waoo Sport Formula 1
07.2023 - 08.2023
Supervisor
GWC
03.2023 - 07.2023
Auditor
Ghana Cocoa Board
11.2021 - 11.2022
Higher National Diploma - Computerized Accounting
Kumasi Technical University
09.2019 - 2021.08
Senior Sales Representative
O.G Power LTD
02.2018 - 12.2020
GCSEs - Business Studies
Akim Swedru Senior High School
09.2014 - 2017.05
Junior High School -
ST. Joseph's Anglican Junior High School
09.2011 - 2014.05
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