Nazeefah Shafiu
Accra
Summary
A dynamic professional with a proven track record at Aunt Aisha's, adept in household management and child supervision. Leveraging patience, empathy, and educational activities, I've significantly enhanced children's social skills and parental satisfaction. My adaptability and commitment to safety have fostered trust and facilitated growth in every role, from babysitting to sales, ensuring a positive impact on both clients and their families.
Overview
2
2
years of professional experience
Work History
Head Babysitter
Aunt Aisha
Accra Madina (Ashaley Botwe)
10.2024 - Current
- Coordinated special events such as birthday parties or outings, creating memorable experiences for both children and parents.
- Enhanced children''s social skills by organizing playdates and group activities.
- Collaborated with other babysitters to ensure seamless care transitions during schedule overlaps or extended absences from primary caregivers.
- Maintained a clean and organized home environment to provide a structured setting for daily routines.
- Fostered creativity in children by engaging them in various arts and crafts projects.
- Increased parental satisfaction through regular updates on child development milestones and achievements.
- Supported children''s emotional growth through compassionate listening and guidance during difficult situations.
- Established bedtime routines that supported healthy sleep habits for optimal growth and development.
- Handled emergency situations calmly and efficiently, prioritizing the health and well-being of all involved parties at all times.
- Developed strong relationships with families, fostering trust and open communication about childcare needs.
- Assisted with homework completion, employing effective tutoring strategies to enhance understanding of complex subjects.
- Ensured child safety by closely monitoring their whereabouts and implementing strict rules for risky activities.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Responded to inquiries from parents and guardians.
Housekeeper
Aunty Aisha
Accra Madina(Ashaley Botwe)
09.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Hang, cleaned and rehung draperies to maintain freshness.
Waitress Trainee
Aunt Araba
Accra East Legon
04.2023 - 08.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
Salesperson
Madam Jacinta
Accra Madina
10.2022 - 03.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Implemented effective sales strategies to maximize revenue generation.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Consulted with businesses to supply accurate product and service information.
- Trained new employees on customer service, money handling and organizing strategies.
Education
Bachelor Of Arts - General Studies
Mercy Senior High
Accra, Lakeside Estate 11.2022
Skills
- Patience and Empathy
- Reliability and punctuality
- Safety awareness
- Positive Reinforcement
- Household Management
- Hygiene maintenance
- Educational Activities
- Adaptable approach
- Time Management
- Following Directions
- Reliability
- Dependability
- Child Supervision
- Maintaining safe environment
- Conflict Resolution
- Routine management
- Calm Demeanor
- Adaptability and Flexibility
- Friendly and Respectful
- Keeping children safe
- Behavior Management
- Nutritional planning
Languages
English, Hausa, twi
Upper intermediate (B2)
Timeline
Head Babysitter
Aunt Aisha
10.2024 - Current
Housekeeper
Aunty Aisha
09.2024 - Current
Waitress Trainee
Aunt Araba
04.2023 - 08.2023
Salesperson
Madam Jacinta
10.2022 - 03.2023
Bachelor Of Arts - General Studies
Mercy Senior High