Summary
Overview
Work History
Skills
Timeline
Generic

Nayoota Twum-Barima

Summary

A dynamic leader with a proven track record at BEYOU HC and First Atlantic Bank, adept in strategic decision-making and skilled negotiation techniques. Successfully spearheaded initiatives that resulted in a remarkable 70% increase in efficiency and a 50% boost in client retention. An expert in client relationship management and project execution, consistently achieving significant milestones in highly competitive markets.

Overview

17
17
years of professional experience

Work History

CEO and Founder

BEYOU HC
01.2018 - Current
  • Procurement of modern equipment
  • Attained relationships with organisations 5 Private and 10 Public sector
  • Prepared documentation and bidding for 15 tenders in one year and won 60%
  • Tailored solutions for each project to accelerate efficiency by 70%
  • Installation and after sales service
  • Quality and quantity control measures helped to build systems
  • Effective client management helped to keep client retention to 70 % with an increase of 2% each year
  • Initiated 9 start - ups in 3 years to set up physical location, procurement of business set up and logistics
  • Wrote 3 business proposals per year
  • Negotiated with 10 client's terms and conditions of contracts for a quicker output on project outcomes

Relationship Manager, Private Banking Department

First Atlantic Bank (Ghana) Ltd
01.2016 - 01.2018
  • Managed a portfolio of 60 High Net worth Individuals increased profit by 40%
  • Main point of contact for portfolio of clients dealing with day to day administration across a range of products and services improving efficiency by 30%
  • Informed Private Bankers of interactions with clients and share any insights gained through client servicing to improve customer retention by 50%

Team Lead, Procurement /Events-Corporate Services Department

First Atlantic Bank (Gh) Ltd
01.2013 - 01.2016
  • 15 branches bank-wide procurement a software system 8 improved lead times by 30%
  • Annual departmental budget preparation cost saving of 10%
  • Mutually beneficial working relationship with supplier to reduce execution time by 30%
  • Led in collaboration with key stakeholders across the Bank to identify procurement needs
  • Managed of departmental budget allocation of $200,000.00
  • Executed customer engagements, for 200 Corporate and Private Banking clients, events
  • Established in the set- up of eight new Branches in six months delivered ahead of schedule
  • Planned training events and logistics for Bank staff consisting of 100 people on a monthly basis
  • Facilitation of all protocol, travel, and accommodation requirements for the 10 executive staff in the bank
  • Created a database for over 500 staff to stream line work
  • Initiated handling, resolving and responding to logistic request promptly from all stakeholder to increase efficiency by 20%

Brand Partner

Scanad Ghana Limited
01.2012 - 01.2013
  • Spearheaded of Ghana portfolio for Vodafone and Coca Cola equatorial accounts
  • Development of project brief; includes setting time, cost and quality objectives for the project
  • Presented campaign plans to clients for approval or modification
  • Minimized risk and negative exposures in creative campaigns
  • Researched and knowledge of competitor landscape and trends within the industry
  • Briefed media, creative and research staff, and formulating marketing strategies

Operations Manger

Hudson Price Data Solutions (Credit reference Bureau)
01.2011 - 01.2012
  • Facilitation of new Office set-up and logistics
  • Established relationships with key government organisation's and all banks, Telco's and public sector institutions are as follows; Ghana Water Company, Electricity Company of Ghana, Accountant General's Department to facilitate the collation of data

Project and Marketing Coordinator

Waltham Forest College - Education Sector UK
01.2008 - 01.2012
  • Strategic planning for projects and supervised a budget allocation of approximately £500,000
  • Streamlined all office systems
  • Development of marketing plans
  • Promotion of projects both on-line and in the press

Skills

  • Strategic Decision Making
  • Strategic visioning
  • Crisis management
  • Skilled Negotiation Techniques
  • Team Collaboration
  • Client Relationship Management
  • Business Management
  • Project Execution
  • Strategic Goal Setting

Timeline

CEO and Founder

BEYOU HC
01.2018 - Current

Relationship Manager, Private Banking Department

First Atlantic Bank (Ghana) Ltd
01.2016 - 01.2018

Team Lead, Procurement /Events-Corporate Services Department

First Atlantic Bank (Gh) Ltd
01.2013 - 01.2016

Brand Partner

Scanad Ghana Limited
01.2012 - 01.2013

Operations Manger

Hudson Price Data Solutions (Credit reference Bureau)
01.2011 - 01.2012

Project and Marketing Coordinator

Waltham Forest College - Education Sector UK
01.2008 - 01.2012

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Nayoota Twum-Barima