Nathaniel Newlove Baiden
Accra
Summary
Detail-oriented professional with superb people skills. Engaging and helpful IT professional.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Salon Manager/Digital Marketing Manager
Absolute Beauty Clinic
01.2021 - Current
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Promoted business through marketing initiatives and use of social media.
Stock Control Manager
Gerald Aluminum
04.2019 - 03.2020
- Reduced stock discrepancies through thorough analysis of variances and implementation of corrective actions.
- Enhanced warehouse efficiency by optimizing storage layout and product placement.
- Evaluated supplier performance regularly, ensuring consistent quality standards were met in all incoming shipments.
System/Network Administrator
Termight Engineering Networks Ltd
10.2014 - 12.2015
- Performed and adhered to change management requirements.
- Conducted regular audits of the IT infrastructure to identify potential risks or vulnerabilities that could impact system stability or security.
- Enhanced network performance by diagnosing and resolving complex technical issues promptly.
- Installed and configured arcGIS on citylink network aviation workstations.
- Reduced system downtime through proactive monitoring, troubleshooting, and maintenance of servers and network equipment.
- Optimized network efficiency with regular updates, patches, and hardware upgrades to ensure seamless operation.
- Installed and configured network printers and other peripheral devices.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Intern
Ghana Ports And Harbors Authority
04.2014 - 08.2015
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Professional Diploma System Engineering
IPMC College of Technology
05.2012
Agriculture Science
Swedru School of Business
Agona Swedru01.2005
Saint Germain School Complex
Agona SwedruDanicom Systems
Cape Coast, Ghana11.2012
Skills
- Customer Service
- Employee Development
- Decision-making skills
- Problem-solving skills
- Critical Thinking
- Task Delegation
- Salon software proficiency
- Social Media Marketing
- Willing To Travel
- Multitasking
- Excellent Communication
- Writing
Accomplishments
- Transformed corporate culture by reorienting staff to the new model.
- Developed and hosted a web portal to receive customer enquiries.
Certification
Azure Administrator Associate, Microsoft, June 2021.. Expired
Google digital marketing
Critical thinking and problem solving
Timeline
Salon Manager/Digital Marketing Manager
Absolute Beauty Clinic
01.2021 - Current
Stock Control Manager
Gerald Aluminum
04.2019 - 03.2020
System/Network Administrator
Termight Engineering Networks Ltd
10.2014 - 12.2015
Intern
Ghana Ports And Harbors Authority
04.2014 - 08.2015
Professional Diploma System Engineering
IPMC College of Technology
Agriculture Science
Swedru School of Business
Saint Germain School Complex
Danicom Systems