Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nathaniel Newlove Baiden

Accra

Summary

Detail-oriented professional with superb people skills. Engaging and helpful IT professional.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Salon Manager/Digital Marketing Manager

Absolute Beauty Clinic
01.2021 - Current
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Promoted business through marketing initiatives and use of social media.

Stock Control Manager

Gerald Aluminum
04.2019 - 03.2020
  • Reduced stock discrepancies through thorough analysis of variances and implementation of corrective actions.
  • Enhanced warehouse efficiency by optimizing storage layout and product placement.
  • Evaluated supplier performance regularly, ensuring consistent quality standards were met in all incoming shipments.

System/Network Administrator

Termight Engineering Networks Ltd
10.2014 - 12.2015
  • Performed and adhered to change management requirements.
  • Conducted regular audits of the IT infrastructure to identify potential risks or vulnerabilities that could impact system stability or security.
  • Enhanced network performance by diagnosing and resolving complex technical issues promptly.
  • Installed and configured arcGIS on citylink network aviation workstations.
  • Reduced system downtime through proactive monitoring, troubleshooting, and maintenance of servers and network equipment.
  • Optimized network efficiency with regular updates, patches, and hardware upgrades to ensure seamless operation.
  • Installed and configured network printers and other peripheral devices.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.

Intern

Ghana Ports And Harbors Authority
04.2014 - 08.2015
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

Professional Diploma System Engineering

IPMC College of Technology
05.2012

Agriculture Science

Swedru School of Business
Agona Swedru
01.2005

Saint Germain School Complex
Agona Swedru

Danicom Systems
Cape Coast, Ghana
11.2012

Skills

  • Customer Service
  • Employee Development
  • Decision-making skills
  • Problem-solving skills
  • Critical Thinking
  • Task Delegation
  • Salon software proficiency
  • Social Media Marketing
  • Willing To Travel
  • Multitasking
  • Excellent Communication
  • Writing

Accomplishments

  • Transformed corporate culture by reorienting staff to the new model.
  • Developed and hosted a web portal to receive customer enquiries.

Certification

Azure Administrator Associate, Microsoft, June 2021.. Expired

Google digital marketing

Critical thinking and problem solving

Timeline

Salon Manager/Digital Marketing Manager

Absolute Beauty Clinic
01.2021 - Current

Stock Control Manager

Gerald Aluminum
04.2019 - 03.2020

System/Network Administrator

Termight Engineering Networks Ltd
10.2014 - 12.2015

Intern

Ghana Ports And Harbors Authority
04.2014 - 08.2015

Professional Diploma System Engineering

IPMC College of Technology

Agriculture Science

Swedru School of Business

Saint Germain School Complex

Danicom Systems

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Nathaniel Newlove Baiden