Summary
Overview
Work History
Education
Skills
Timeline
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NATHANIEL NUNANA NYAGBLORDI

NATHANIEL NUNANA NYAGBLORDI

Sales Professional
Accra

Summary

Results-driven Sales Professional with over four (4) years of exceptional experience in sales, project management, and technical support. Adept at seamlessly coordinating sales activities, managing projects, and providing top-notch customer assistance. Proven track record of exceeding targets and delivering unparalleled support to sales teams. Possesses a strong technical background, proficient in handling complex technical queries and collaborating with cross-functional teams to achieve shared objectives. A resourceful problem-solver with a keen eye for detail and a commitment to ensuring customer satisfaction. Seeking new challenges to leverage expertise in driving sales success and contributing to organizational growth.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Sales Support Professional

Siemens Energy
Accra`
12.2021 - Current
  • Customer Assistance: providing exceptional customer service by
    addressing inquiries, resolving issues, resulting in elevated customer satisfaction ratings.
  • Proposals and Order Management: In charge of preparing proposals that align with appropriate terms and conditions, ensuring profitability while efficiently managing orders across all four (4) regional accounts.
  • Salesforce and Database Management: ensuring accurate and up-to-date maintenance of customer relationship management (CRM) systems and databases. This includes managing leads, tracking sales activities, and generating valuable sales-related analytics and reports.
  • Problem-solving and Communication: demonstrating strong problem-solving skills during customer engagement and effective communication to address customer needs, resolve challenges, and maintain positive customer relationships resulting in repeated business.
  • Preparing and delivering quarterly order forecasts and action plans to management.
  • Collaborating closely with engineers, technicians, and support staff to resolve customer technical issues quickly and efficiently.
  • Participate in weekly sales meetings, presenting sales data and trends to management team.

Engineering Project Coordinator

Siemens Energy
Accra
11.2019 - 11.2021
  • Assisted project manager plan and coordinate maintenance activities.
  • Coordinated technical clarifications/queries between customers and
    product competency centers.
  • Provided technical project support to field service engineers.
  • Sourced competitive quotes from vendors and made informed decisions.
  • Coordinated logistics for field service engineers and ordered parts.
  • Provided technical expertise to sales team during unit health assessment on customer plants.
  • Set up and coordinated customer technical meetings.

Graduate Electrical Engineer

Eni Ghana Exploration & Production Limited
Accra
11.2017 - 08.2018
  • Supervised power system study project on Ghana Grid to discover future gas supply opportunities.
  • Inspected and Coordinated Quality Control activities on Offshore Cape Three Point (OCTP)-Onshore Receiving Facility (ORF) project to improve achievement of project milestone and ensure project deliverables meet required quality standards.
  • Facilitated mechanical completion processes on OCTP-ORF project to meet project deadline.
  • Prepare Scope of Work for Rooftop Solar Photovoltaic project and review Project documents of land mounted Photovoltaic Projects.
  • Prepared project status reports and other project-related documentation for stakeholders and senior management.
  • Assisted in project closure activities, including final inspections, handovers, and documentation.
  • Assisted with commissioning activities on OCTP-ORF Project.
  • Supported with preparation and closure of punch list.

Education

Diploma in Mechatronic Systems - Electrical Engineering

Indian Institute of Technology
Online
01.2022 - 04.2022

Bachelor of Science - Electrical/Electronic Engineering

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
09.2013 - 07.2017

Skills

Excellent communication

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Timeline

Diploma in Mechatronic Systems - Electrical Engineering

Indian Institute of Technology
01.2022 - 04.2022

Sales Support Professional

Siemens Energy
12.2021 - Current

Engineering Project Coordinator

Siemens Energy
11.2019 - 11.2021

Graduate Electrical Engineer

Eni Ghana Exploration & Production Limited
11.2017 - 08.2018

Bachelor of Science - Electrical/Electronic Engineering

Kwame Nkrumah University of Science And Technology
09.2013 - 07.2017

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NATHANIEL NUNANA NYAGBLORDISales Professional