Nathaniel Yamdogo
Tamale
Summary
Proven Manager at Peace Man Printing Press, adept in customer relationship building and sales strategies, enhanced customer satisfaction and employee productivity. Skilled in technical aspects and persuasion, achieving significant client retention and loyalty at Vivo Energy Gh. Prioritizes goal-oriented results and brand awareness, leveraging product knowledge for service excellence. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Sale's Attendant
Vivo Energy Gh
02.2020 - Current
- Assisted in maintaining a clean, organized retail environment for optimal shopping experience
- Maintained customer satisfaction with quick and professional handling of product returns.
- Improved client retention rates by providing exceptional after-sales support and follow-up calls.
- Engaged with customers to build rapport and loyalty.
- Managed cash register operations accurately, processing sales transactions efficiently.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Manager
Peace Man Printing Press
08.2017 - 02.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Wassce - Building Construction Technology
Tuna Senior High Technical School
Tuna Ghana Proficiency - Building Construction Technology
National Vocational And Technical Institute
Tamale 09.2019
Certificate 2 - Mechanical Engineering
Tamale Technically University
Tamale 06.2017
Skills
- Goal-Oriented
- Technical skills
- Sales Strategies
- Brand Awareness
- Performance Tracking
- Persuasion techniques
- Customer Service
- Customer Relationship Building
- Relationship Building
- Customer Relations
- Product and service knowledge
- Sales consultation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sale's Attendant
Vivo Energy Gh
02.2020 - Current
Manager
Peace Man Printing Press
08.2017 - 02.2020
Wassce - Building Construction Technology
Tuna Senior High Technical School
Proficiency - Building Construction Technology
National Vocational And Technical Institute
Certificate 2 - Mechanical Engineering
Tamale Technically University
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