

Dedicated and results-driven operations and compliance professional with over four years of experience in compliance monitoring, operational oversight, administrative coordination, and risk management within structured and service-oriented environments. Proven ability to supervise teams of 10+ staff, enforce policy standards, manage incident reporting systems, and respond effectively to operational and security concerns. Experienced in maintaining structured documentation, improving administrative workflows, coordinating emergency response efforts, and supporting institutional programs. Skilled in streamlining processes, managing records efficiently, and collaborating with local and international stakeholders. Bilingual in English and French, with strong organizational, analytical, and communication skills and a commitment to maintaining safe, compliant, and high-performing environments aligned with organizational values.
Reading
Language Tutoring
CRM
Sales Force
Zendesk
Microsoft