Nathaniel Acquah
Kumasi,Ghana
Summary
Dynamic professional with a strong foundation in creative problem-solving and excellent communication skills. Demonstrates proficiency in Microsoft Suite and customer relationship management systems, complemented by invoicing and billing experience. Adept at process improvement initiatives, time management mastery, and travel arrangements planning. Known for flexibility in task handling and patience, with a proven track record of enhancing team collaboration. Career goals include leveraging skills to drive organisational success through innovative solutions and efficient operations.
Energetic professional with highly relevant skills in communication and organisation, coupled with proficiency in Microsoft Office and data management. Proven ability to multitask and prioritise workloads, ensuring smooth and efficient office operations. Aiming to streamline administrative processes and contribute to team productivity.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work history
Administrative Assistant
Youth Employment Agency
, Ghana
05.2025 - Current
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Improved customer satisfaction through prompt response to email and phone queries.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Contributed to team effort by accomplishing related results as needed.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Collaborated with HR officers during recruitment process to streamline candidate screening.
- Facilitated internal communication.
Audit Supervisor
Beacon Power Service
01.2023 - 03.2025
- Spearheaded the supervision of members at field for a comprehensive audit of companies assets.
- Ensured good working ethics that breaks the bridge between works and management.
- Improved audit efficiency by implementing new software tools.
- Collaborated with various departments to rectify identified discrepancies.
- Ensured timely completion of annual audits, fostering trust amongst stakeholders.
- Developed robust internal controls for increased operational effectiveness.
Field Auditor
Beacon Power Service
01.2023 - 03.2025
- Conducted regular inspections and audits of meters.
- Asset management and revenue generation.
- Issued warnings to client whom have illegally connection with power.
- Collection of data information and entering it into the database management system.
- Electricity Company of Ghana
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Data Entry Officer
Electricity Company of Ghana
04.2022 - 08.2023
- Data Verification.
- Entry of meter numbers and customers name.
- Proficiency typing and transcription.
- Verifying of Meter types and authenticity.
- Data Accuracy and Cleaning.
- Provided administrative support, aiding overall office efficiency.
- Conducted quality assurance checks to maintain high data integrity.
National Service
Electricity Company of Ghana
01.2022 - 01.2023
- Account of company revenue.
- The use of Bank Reconciliation in filtering the said account balances.
- Visiting customers in enhancing them with the nee digital use of purchasing airtime with the use of mobile phones.
- Ensuring good working ethics with management and college’s.
Student Intern
Electricity Company of Ghana
01.2021 - 08.2021
- Discuss relevant work force with management.
- Checking for the documents used in preparing bank statements.
- Ensuring good work ethics.
- Partaking in staff meeting.
- Participated in games and Health screenings for customers.
- Delivered exceptional administrative support to senior executives during peak business periods.
- Handled incoming calls and emails, ensuring prompt response.
- Presented findings from data analysis tasks clearly to non-technical colleagues.
Education
DIP - Computerized Accounting
Garden City University College
Kumasi 01.2020 - 01.2023
West Africa examination council (WAEC)
Tweneboah Kodua Senior High School
Kumasi 01.2011 - 01.2014
Cert - IT and Business Skills
NIIT GHANA
Kumasi 01.2015 - 01.2016
BECE
ST Thomas Junior High School
Kumasi 01.2009 - 01.2011
Skills
- Creative
- Excellent communication skills
- Excellent team player
- Good knowledge in Microsoft Suite
- Patience and diplomacy
- Flexibility in task handling
- Customer relationship management systems
- Process improvement initiative
- Time management mastery
- Data inputting
- Invoicing and billing experience
- Travel arrangements planning
- Spreadsheet creation
LANGUAGES
English: Native Language, Proficient in Reading, Listening, Speaking and Writing.
TWI: Basic in Speaking and Reading
REFERENCES
- Cynthia, Aduhene, Assistance Account Officer, aducee2002@yahoo.co.uk, +233 244029250, Electricity Company of Ghana, Account Department
- Andrew, Braimah, Project Manager, andrewbraimah@gmail.com, +233 543805573, Beacon Power Service, Operation Department
RESEARCH INTEREST
- Database
- Governance Account ability
- Bank Reconciliation
Affiliations
- Reading, Sports, Exercise and Gaming
Timeline
Administrative Assistant
Youth Employment Agency
05.2025 - Current
Audit Supervisor
Beacon Power Service
01.2023 - 03.2025
Field Auditor
Beacon Power Service
01.2023 - 03.2025
Data Entry Officer
Electricity Company of Ghana
04.2022 - 08.2023
National Service
Electricity Company of Ghana
01.2022 - 01.2023
Student Intern
Electricity Company of Ghana
01.2021 - 08.2021
DIP - Computerized Accounting
Garden City University College
01.2020 - 01.2023
Cert - IT and Business Skills
NIIT GHANA
01.2015 - 01.2016
West Africa examination council (WAEC)
Tweneboah Kodua Senior High School
01.2011 - 01.2014
BECE
ST Thomas Junior High School
01.2009 - 01.2011