Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nathaniel Acheampong Boakye

Nathaniel Acheampong Boakye

Kumasi

Summary

CARRIER OBJECTIVE: Marketing Manager Position

Experienced Sales and Marketing Representative with over eight years of experience in the Pharmaceutical Industry. Excellent reputation for resolving problems and improving customer satisfaction.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated Pharmaceutical Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Resourceful expert at learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

19
19
years of professional experience

Work History

Sales and Marketing Specialist

Freelance
Kumasi
02.2018 - Current
  • Researched competitor marketing trends and prices using data analysis.
  • Supported sales staff by providing market trends, account analyses and new product information.
  • Implemented advertising campaigns and prepared promotional materials.
  • Examined needs, wants and spending patterns of target audience.
  • Planned meetings and trade shows by developing schedules, establishing contacts and coordinating mailing lists.
  • Inventoried stock, placed product orders and verified receipts.
  • Monitored company budgets by comparing campaign results to financial forecasts.
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Negotiated prices, terms of sales and service agreements.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed new business relationships and maintained existing through regular communications and effective account management.
  • Prepared and deliver customer sales quotes.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Recorded accurate and efficient records in customer database.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Prospected to increase sales lead pipeline and and converted leads into new customers.
  • Developed and maintained strong working relationships with pharmaceutical professionals within assigned territory.

Medical Rep

GOKALS LTD
Kumasi
03.2017 - 01.2018


  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Recognized trends within territory and industry to create proactive plans.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Conducted research to stay up-to-date with industry trends, prices and market competition.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Exceeded established sales goals and increased client retention.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Researched potential clients and markets to prepare for appointments.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.

Medical Rep

East Cantonment Pharmacy, IPCA
Kumasi
07.2016 - 02.2017


  • Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Recognized trends within territory and industry to create proactive plans.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
  • Conducted research to stay up-to-date with industry trends, prices and market competition.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Demonstrated products and specific features at customer locations and special events.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Researched potential clients and markets to prepare for appointments.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Serviced existing accounts on regular basis to maximize revenue.

Medical Sales and Marketing Rep

Premier Point Chemist
Kumasi
01.2014 - 06.2016


  • Management of client and product portfolio
  • Presentation of products to prescribers and stockers.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Participated in team-building activities to enhance working relationships.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Improved operations through consistent hard work and dedication.
  • Resolved problems, improved operations and provided exceptional service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Served customers and followed outlined steps of service.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Fidelity Sales Ambassador

Fidelity Bank Ghana Limited
Kumasi
10.2007 - 01.2014
  • Dealing directly with the Agency Banking Department with the purpose of increasing the customer base of Fidelity bank by building pipelines, canvassing for clients, management of clients and opening customer accounts
  • I was able to open 87 accounts within 18 days.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in team-building activities to enhance working relationships.
  • Improved operations through consistent hard work and dedication.

Field Personnel at the Stool Lands Office (BAKDA)

National Service Secretariat
Kuntanase
09.2012 - 08.2013


  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in team-building activities to enhance working relationships.
  • Improved operations through consistent hard work and dedication.
  • Served customers and followed outlined steps of service.
  • Developed and maintained courteous and effective working relationships.
  • Carried out day-day-day duties accurately and efficiently.

Pharmacy Assistant

Askeme Pharmacy Ltd
Kumasi
09.2006 - 09.2009


  • Merchandised over-the-counter goods and rotated stock.
  • Received incoming supplies and stocked in correct locations.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Counted and labeled prescriptions with correct item and quantity.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Prepared bills for insurance companies and submitted required paperwork.
  • Completed and filed documentation for insurance, store and liability purposes.
  • Operated cash register and other front counter tasks to facilitate daily operations.
  • Performed safety checks when dispensing medications to optimize patient safety.

Education

MBA - MARKETING

Kwame Nkrumah University of Science and Technology (KNUST)
Kumasi
05.2022

BSc. - BUSINESS ADMINISTRATION (MARKETING)

Kwame Nkrumah University of Science and Technology (KNUST)
Kumasi
06.2017

HND - MARKETING

Sunyani Polytechnic
Sunyani
06.2012

WASSC - General Arts

Jachie – Pramso Senior Secondary School
Jachie
2006

Skills

  • Flexible and Adaptable
  • Customer Service
  • Collaboration
  • Self-motivated professional
  • Microsoft Office
  • Active Listening
  • Good listening skills
  • Decision Making
  • Responsible
  • MS Office
  • Leadership
  • Organization and Time Management
  • Customer Relationship Management
  • Managing Product Portfolio
  • Social Media Management
  • Client Portfolio Management
  • Marketing Financial Management
  • Industry Customer Knowledge
  • Interpersonal Skills
  • Critical Thinking and Problem Solving
  • Advertising Effectiveness Evaluation
  • Marketing Research
  • Creativity

Timeline

Sales and Marketing Specialist

Freelance
02.2018 - Current

Medical Rep

GOKALS LTD
03.2017 - 01.2018

Medical Rep

East Cantonment Pharmacy, IPCA
07.2016 - 02.2017

Medical Sales and Marketing Rep

Premier Point Chemist
01.2014 - 06.2016

Field Personnel at the Stool Lands Office (BAKDA)

National Service Secretariat
09.2012 - 08.2013

Fidelity Sales Ambassador

Fidelity Bank Ghana Limited
10.2007 - 01.2014

Pharmacy Assistant

Askeme Pharmacy Ltd
09.2006 - 09.2009

MBA - MARKETING

Kwame Nkrumah University of Science and Technology (KNUST)

BSc. - BUSINESS ADMINISTRATION (MARKETING)

Kwame Nkrumah University of Science and Technology (KNUST)

HND - MARKETING

Sunyani Polytechnic

WASSC - General Arts

Jachie – Pramso Senior Secondary School

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Nathaniel Acheampong Boakye