NATALIE APPIAH
Accra
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Intern
TF Financial Services
01.2013
- Marketed the company's product to reputable organizations
- Served as a personal assistant acting as the link between manager and clients
- Ensured documents submitted by clients were up to date
- Helped staff to disburse and receive cheques from clients
- Monitored monthly repayment plans of a client's facility to ensure satisfaction for both company & client
- Assisted clients with their needs.
Chief Operations Manager
Queens Tavern Bar & Restaurant
Accra
01.2020 - Current
- Process monthly payroll (salary and allowance)
- Compute overtime allowances and see to it that it is duly paid
- Prepare weekly and monthly report
- Ensure staff adhere to approved annual performance appraisal timelines
- Ensure all onboarding processes are duly followed for a successful candidate
- Provide information and assistance to staff on work-related issues
- Maintain a comprehensive database for employees and ensure all employee records are updated at all times
- Develop and maintain a comprehensive leave register of annual leave plan
- Analyze internal operations and identify areas for process enhancement
- Implement business strategies and plans that align with the short- and long-term objectives developed in tandem with the CEO
- Oversee operations, accounting, and partner with CEO in sales management so that sufficient investment capital can be budgeted for near-term growth targets
Corporate Business Officer
Alliance Waste Limited
Accra
01.2017 - Current
- Develop business and marketing plans in coordination with the Managing Director (M.D) to achieve revenue goals
- Manage all affairs of the corporate clients
- Prepare invoices for corporate clients; organize and maintain a filing system
- Assist the Human Resource Manager with administrative and personnel activities
- Organize and schedule meetings as well as appointments for the M.D
- Confer and coordinate activities with partners and managers
- Manage customers’ calls and appointments effectively for new opportunities for the company’s growth
- Search, form, and maintain strong customer relationships to generate and maintain the organization’s high volume of clients
- Coordinate staff training sessions and activities
- Develop adequate induction and training materials
- Educate staff by providing them with information concerning educational opportunities and experiential growth opportunities
- Draft creative strategies to collect both clients’ & employees’ feed-back to be incorporated into a growth plan.
Front Desk/Administrative Officer
Alliance Waste Limited
Accra
01.2016 - 01.2017
- Kept updated records and files
- Monitored office expenses and costs
- Monitored office supplies and placed orders when necessary
- Provided assistance to the heads in the administration department
- Assisted the Client Service Executive with business activities
- Adhered to safety procedures and kept managers informed about any kind of unsafe situation
- Manned a phone and transferred calls to the appropriate department
- Conferred and coordinated activities within departments
- Checked, sorted and forwarded emails
- Greeted visitors and registered their names and contact details.
Research Assistant
Takoradi Polytechnic
01.2014 - 01.2015
- Captured data on students' appraisals of instructed courses
- Inputted data on students' appraisals of instructed classes on SPSS
- Prepared reports on students' appraisals of instructed courses
- Prepared outgoing memoranda
- Prepared power points for workshops and seminars
- Organized an Academic Quality Enhancement workshop for Deans, Vice-Deans, School Officers, Junior and Assistant Registrars, as well as Lecturers
- Assisted team members in preparing monthly reports and drafted reports on customer satisfaction surveys.
Education
MBA - International Business
Kwame Nkrumah University of Science & Technology Ongoing
Associate Member - undefined
Chartered Institute of Human Resource Practitioners
Diploma - Human Resource Management
ICM
Bachelor of Education - Social Sciences (Economics & Mathematics
University of Cape Coast
undefined
Archbishop Porter Girls Secondary School
Skills
KEY ATTRIBUTESundefined
Timeline
Chief Operations Manager
Queens Tavern Bar & Restaurant
01.2020 - Current
Corporate Business Officer
Alliance Waste Limited
01.2017 - Current
Front Desk/Administrative Officer
Alliance Waste Limited
01.2016 - 01.2017
Research Assistant
Takoradi Polytechnic
01.2014 - 01.2015
Intern
TF Financial Services
01.2013
MBA - International Business
Kwame Nkrumah University of Science & Technology Ongoing
Associate Member - undefined
Chartered Institute of Human Resource Practitioners
Diploma - Human Resource Management
ICM
Bachelor of Education - Social Sciences (Economics & Mathematics
University of Cape Coast
undefined
Archbishop Porter Girls Secondary School
Similar Profiles
Nashan ShadravanNashan Shadravan
Cashier/Line Cook at Grovebay Hospitality/TF Green AirportCashier/Line Cook at Grovebay Hospitality/TF Green Airport
Yohana Gisel Palomares CasasYohana Gisel Palomares Casas
Auxiliar de Compras at TF Refrigeración y AireAuxiliar de Compras at TF Refrigeración y Aire
Anna PadenAnna Paden
Eligibility Specialist at TF CornerstoneEligibility Specialist at TF Cornerstone
AHLAM JAMAL DINAHLAM JAMAL DIN
Sales Girl at Sahara Jewelry StoreSales Girl at Sahara Jewelry Store
Zan-nairah Napaga TahiruZan-nairah Napaga Tahiru
Senior Specialist Anaesthesiologist at Korle Bu Teaching HospitalSenior Specialist Anaesthesiologist at Korle Bu Teaching Hospital