Nart-cudjoe Jake

Organised Forwarding Manager, with 12-year background managing the packing, dispatching and freight processes of 150 parcels per week. Successful at decreasing expenditures by 40% by skilfully negotiating best contracts, transportation and handling charges. Proven track record of managing complex issues, such as lost items and customer complaints with a calm and professional attitude.

Knowledgeable clearing and forwarding professional with conflict resolution skills, expert understanding of documentation and good grasp of English. Consistently satisfies customers with service and support.

Experienced in customs processes, freight forwarding and cargo management. Analytical problem-solver with skills in communication and critical thinking. Partners professionally with customers, vendors and government regulators to deliver shipments to destinations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.