Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Napari Mensah

Napari Mensah

Duayaw-Nkwanta

Summary

Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.

Overview

5
5
years of professional experience

Work History

Cleaner

Moonlight Hotel
10.2022 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
  • Developed and implemented comprehensive cleaning plan for entire building.

House Cleaner

Glamoassay Hotel
01.2019 - 04.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Operated electronic backpack vacuums and floor sweepers.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Education

Diploma - Education

University of Cape Coast
Cape Coast/Ghana
09.2019

Certificate - Business Accounting

Nana Boakye Tromo Senior High School
Duayaw-Nkwanta /Ghana
05.2011

Certificate - Basic

Roman Catholic Junior High School
Duayaw-Nkwanta /Ghana
04.2007

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Reliability and punctuality
  • Knowledge of cleaning products
  • Efficient Cleaning Techniques
  • Interior and exterior cleaning
  • Restroom Sanitation
  • Sanitation Practices
  • Dusting Techniques
  • Chemical Handling
  • Health and safety compliance
  • Basic Maintenance Knowledge
  • Disinfection Practices
  • Waste Management
  • Window washing proficiency
  • Professional Appearance
  • Quality Assurance
  • Laundry
  • Waste disposal methods
  • Laundry services
  • Floor care expertise
  • Complex Problem-Solving
  • Confidentiality Awareness
  • Stain removal techniques
  • Recycling management
  • Green cleaning practices
  • Steam Cleaning
  • Hazardous Material Handling
  • Supply Inventory Management
  • Odor control methods
  • Snow Removal
  • Crew Management
  • Strong Work Ethic
  • Adaptable and Flexible
  • Flexible Schedule
  • Trash Collection and Removal

Languages

English,Konkomba,Twi
Upper intermediate (B2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cleaner

Moonlight Hotel
10.2022 - Current

House Cleaner

Glamoassay Hotel
01.2019 - 04.2022

Diploma - Education

University of Cape Coast

Certificate - Business Accounting

Nana Boakye Tromo Senior High School

Certificate - Basic

Roman Catholic Junior High School

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