Napari Mensah
Duayaw-Nkwanta
Summary
Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.
Overview
5
5
years of professional experience
Work History
Cleaner
Moonlight Hotel
10.2022 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
- Developed and implemented comprehensive cleaning plan for entire building.
House Cleaner
Glamoassay Hotel
01.2019 - 04.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Operated electronic backpack vacuums and floor sweepers.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Education
Diploma - Education
University of Cape Coast
Cape Coast/Ghana09.2019
Certificate - Business Accounting
Nana Boakye Tromo Senior High School
Duayaw-Nkwanta /Ghana05.2011
Certificate - Basic
Roman Catholic Junior High School
Duayaw-Nkwanta /Ghana04.2007
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Efficient Cleaning Techniques
- Interior and exterior cleaning
- Restroom Sanitation
- Sanitation Practices
- Dusting Techniques
- Chemical Handling
- Health and safety compliance
- Basic Maintenance Knowledge
- Disinfection Practices
- Waste Management
- Window washing proficiency
- Professional Appearance
- Quality Assurance
- Laundry
- Waste disposal methods
- Laundry services
- Floor care expertise
- Complex Problem-Solving
- Confidentiality Awareness
- Stain removal techniques
- Recycling management
- Green cleaning practices
- Steam Cleaning
- Hazardous Material Handling
- Supply Inventory Management
- Odor control methods
- Snow Removal
- Crew Management
- Strong Work Ethic
- Adaptable and Flexible
- Flexible Schedule
- Trash Collection and Removal
Languages
English,Konkomba,Twi
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cleaner
Moonlight Hotel
10.2022 - Current
House Cleaner
Glamoassay Hotel
01.2019 - 04.2022
Diploma - Education
University of Cape Coast
Certificate - Business Accounting
Nana Boakye Tromo Senior High School
Certificate - Basic
Roman Catholic Junior High School
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