Nancy Doe Ewoenam
Tabora
Work Preference
Timeline
Returns Processor
Ghana Revenue Authority
10.2024 - 10.2025
IT Analyst
Ridge Hospital
06.2023 - 09.2023
Graphic Designer,
Freelance
10.2020 - Current
Work History
Graphic Designer,
Freelance
10.2020 - Current
- Designed visual content for digital platforms using Adobe Creative Suite.
- Collaborated with team members to create engaging marketing materials.
- Assisted in developing brand identity through logo and graphic design projects.
- Conducted research on design trends to inform creative direction.
- Conceptualized creative designs for print materials, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed creative design for print materials, brochures, banners, and signs.
- Revised designs based on client feedback, ensuring alignment with project goals.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Optimized website graphics for faster loading times, improving user experience.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Collaborated with other designers to create visually appealing graphics for range of print and digital media.
Returns Processor
Ghana Revenue Authority
10.2024 - 10.2025
- Collaborated with cross-functional teams to streamline returns workflow and enhance customer satisfaction.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Promptly responded to inquiries and requests from prospective customers.
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Trained new personnel regarding company operations, policies and services.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
IT Analyst
Ridge Hospital
06.2023 - 09.2023
- Analyzed system performance to identify areas for improvement and optimize efficiency.
- Developed user documentation and training materials to enhance end-user understanding of systems.
- Collaborated with cross-functional teams to gather requirements and define project scope.
- Implemented software solutions, ensuring compatibility with existing infrastructure and user needs.
- Conducted system testing and troubleshooting to maintain operational integrity and minimize downtime.
- Provided technical support to users, resolving issues effectively and improving satisfaction rates.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Decreased downtime by proactively identifying potential IT issues and implementing preventative measures.
- Increased user satisfaction by providing comprehensive IT support and training.
Overview
4
4
years of professional experience
Skills
- Graphic design
- Social media design
- Image editing
- Print design
- Adobe creative suite
- Visual design
- Visual communication
- Video editing
- Web design
- Website design
- Website graphics
- Photography composition
- Adobe creative suite (photoshop, illustrator, dreamweaver)
- Graphic and media design
- Mobile interface design
Reference
Mr. Peter Darrah
Head Manager
GRA, Legon
0244592866
Mr. Emmanuel Arthur
Return Processing Supervisor
GRA, Legon
0244149841
Mr. Isaac Atsyor
Head of Department (IT)
Greater Accra Regional Hospital (RIDGE)
0244178345
Summary
Creative professional prepared to bring innovative design solutions to visual challenges. Known for collaborative approach and delivering high-quality results. Reliable with strong ability to adapt to evolving project requirements. Expertise in visual communication and layout design, valued for keen aesthetic sense and problem-solving skills. Professional graphic design specialist with experience in creating visually compelling and effective designs. Strong focus on collaboration and achieving results, adapting seamlessly to changing needs. Skilled in Adobe Creative Suite, typography, branding, and visual storytelling. Known for reliability and delivering high-quality outcomes in fast-paced environments. Knowledgeable [Desired Position] with strong background in creating visually compelling designs. Adept at delivering impactful visual solutions and contributing to high-profile projects. Demonstrated expertise in Adobe Creative Suite and typography, consistently meeting client expectations. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Languages
English
Intermediate (B1)
Ewe
Intermediate (B1)
Twi
Intermediate (B1)
French
Beginner (A1)