Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

NANCY BRAGO AKWABOAH

KUMASI

Summary

Dynamic Receptionist with proven expertise in customer relations and data entry, honed at SUNSET HOTEL. Excelled in managing high-volume calls and enhancing client satisfaction. Demonstrated strong verbal communication and meticulous record-keeping, contributing to a streamlined front desk operation.

Overview

3
3
years of professional experience

Work History

Receptionist

SUNSET HOTEL
09.2018 - 08.2021
  • Greeted guest professionally and provided them with assistance.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from guest.
  • Responded to Emails regarding to reservations.

Education

HIGHER NATIONAL DEPLOMA - Accounting

KUMASI TECHNICAL UNIVERSITY
Kumasi, Ghana
08.2016

Skills

  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer and client relations

Timeline

Receptionist

SUNSET HOTEL
09.2018 - 08.2021

HIGHER NATIONAL DEPLOMA - Accounting

KUMASI TECHNICAL UNIVERSITY

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NANCY BRAGO AKWABOAH