Nana Kwesi Amissah Buah
Accra
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 8 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
12
12
years of professional experience
Work History
Relationship Manager , Corporate Banking
FBNBank Ghana
07.2018 - Current
- Maintain key client relationships
- Address and resolve client issues
- Achieve agreed sales target
- Achieve the budgeted cross sell targets
- Maintain exemplary levels of customer service
- Deposit mobilization and new to Bank account opening
- Develop existing and new relationships
- Ensuring client satisfaction
Lead, Alternative Sales Channels (Senior Analyst)
InvestCorp Asset Managment Limited
09.2015 - 06.2018
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Delivered accurate financial forecasts by conducting thorough data analysis and research on market trends.
- Improved company efficiency with the development of key performance indicators and tracking metrics.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Managed 150clients with an funds under management of over GHS4million.
Tutor
Ideal College
09.2014 - 08.2015
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Sales Representative
Vodafone Ghana
08.2011 - 09.2012
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
MBA - Finance
University of Ghana Business School
Accra09.2023
Certificate - Structured Trade And Commodity Finance
Hundfold Global
Accra05.2022
Certificate - Banking Operations
Chartered Institute of Bankers
Accra05.2018
Bachelor of Arts - Economics
University of Ghana
Accra09.2010
Skills
- Financial Planning Processes
- Upholds the virtues of Integrity, Teamwork, Excellence, and Leadership
- Great sense for Attention to Details
- Effective analytical skills to evaluate and establish what could possibly go wrong with each operational process
- Passion for continuous and Process Improvement
- Possess skills to ensure that all cost is Wholly, Reasonably
- Exclusively, & Necessary to the organization
- Possess skills to ensure a fair balance between Customer Service and Operational Excellence
- Qualifying Customers
- Customer Service
- Client Acquisition
Accomplishments
- ·The Most Valuable Person (MVP) for 2023 in FBNBank Ghana
- For two consecutive times has been part of the Hall of fame for FBNBank
- I led the University of Ghana Economics Students Society to itsfirst economic seminar that was held on Accra City Campus with the theme “Jobless Economic Growth”. Certificates with the signature of Professor Quartey (Head of Economic Department) and Honorable Fiifi Kwetey (Former Deputy Minister of Finance and Economic Planning) were awarded to participants.
- Served as a course representative in my 4years of University education in all Economics courses.
- Volunteered in teaching Fresher’s (Level 100) Economics getting them acquainted to the study of Economics in University of Ghana.
Affiliations
- Playing and watching Football
Languages
English
Bilingual or Proficient (C2)
twi
Advanced (C1)
Ga
Bilingual or Proficient (C2)
Timeline
Relationship Manager , Corporate Banking
FBNBank Ghana
07.2018 - Current
Lead, Alternative Sales Channels (Senior Analyst)
InvestCorp Asset Managment Limited
09.2015 - 06.2018
Tutor
Ideal College
09.2014 - 08.2015
Sales Representative
Vodafone Ghana
08.2011 - 09.2012
MBA - Finance
University of Ghana Business School
Certificate - Structured Trade And Commodity Finance
Hundfold Global
Certificate - Banking Operations
Chartered Institute of Bankers
Bachelor of Arts - Economics
University of Ghana
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