Nana Efenyi Kofi Yoofi Yankah
Accra
Summary
Energetic and ambitious, I am a highly driven and diligent Operations Officer with extensive experience in varied sectors, with a current focus on oil jetty terminal operations and management. The responsibility of operating a critical national asset (Tema oil jetty) has allowed me to develop a profound insight into safety and operational procedures to ensure the well-being of personnel and equipment. I excel at working either with autonomy or with teammates in fast-paced, intensive environments to meet shared goals and targets by utilizing my critical thinking, communication, interpersonal skills, and a scrupulous eye for detail. I am always eager to learn and be challenged in order to broaden my professional horizons.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Officer (Terminal Loading Master)
Ghana Petroleum Mooring Systems (GPMS)
09.2023 - Current
- Perform Line-Up procedures; control valves before, during and after discharge/loading of crude/ petroleum products.
- Assist with the connection of manifolds/ hoses and provide support to the GPHA with marine loading arm & align tanks and petroleum product pipelines for line washing.
- Perform hourly checks on manifold pressure and discharge rate, utilize and maintain metering systems to monitor throughput rates, pressures, and quantities.
- Conduct regular meetings and follow-up on maintenance issues, activities and projects, administrative handling of all operational documents.
- Establish/ maintain working relationships with key stakeholders to facilitate effective business operations.
Operations Executive
Almanuel Company Ltd
03.2018 - 12.2022
- Oversaw operations for multiple company stores and branches of the Electricity Company of Ghana (ECG) and Ghana Water Company Limited (GWCL) franchised retailer, and supervised sales personnel.
- Purchased and processed stock (prepaid credit) into inventory management system.
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting, verifying sales records to prevent potential theft from sales staff.
- Used Microsoft Word and other software tools to create documents and other communications.
- Pursued commission payments and streamlined operations to enhance efficiency.
After-Sales Service Supervisor
Solutions to Exercise through Life Company Ltd (S- Ex Life Co. Ltd)
11.2016 - 02.2018
- Developed weekly itineraries and budgets.
- Established schedules to improve service and reduce labor costs, promoting customer satisfaction.
- Liaised with official supplier/partner Life Fitness USA for troubleshooting, spare part orders, and client enquiries.
- Supervised and accompanied the service team on call outs to various hotels, corporate and residential gym installations.
- Participated in team-building activities to enhance working relationships.
- Developed and maintained courteous and effective working relationships.
- Accomplished financial objectives by preparing annual budgets, forecasting requirements and scheduling expenditures.
- Responsible for warehouse management and inventory takes.
Intern (Broker Relations Dept)
Vanguard Assurance
06.2015 - 07.2015
- Worked in broker relations department and assisted the claims manager with claim verification.
- Carried out day-to-day duties such as: completing paperwork, recognizing discrepancies and promptly addressing for resolution.
Activation Supervisor
Ringier Ghana (tisu.com.gh)
06.2014 - 01.2015
- Worked in outbound sales activation, reaching out to advertise and showcase the website.
- Collaborated with team members to achieve target results.
- Collated a client database using Microsoft Excel, and prepared a variety of different written communications, reports and documents.
- Exceeded goals through effective task prioritization and great work ethic.
- Promoted to Activation supervisor and coordinated above activities.
Sales Assistant (Intern)
Izone Co. Ltd
11.2011 - 06.2012
- Received and recorded serial numbers of inventory; issued stock to sales department.
- Recorded sales and prepared daily and weekly cash reports.
- Received and responded to customer enquiries, updated customer records.
- Transferred to the internal auditing department for further exposure and experience.
- Did daily rounds to sales branches and assisted supervisor to verify accounting records and stock was in cohesion with head office records.
Education
Bachelor of Science - Administration, Insurance Option
University of Ghana Business School
Accra, Ghana05.2016
GCE A' LEVEL - Accounting (C), Economics (C), History (C)
Ghana International School
Accra, Ghana06.2011
IGCSE O' LEVEL -
Ghana International School
Accra, Ghana06.2009
Skills
- Computer literacy
- Microsoft Word, Excel, and PowerPoint proficiency
- HTML and CSS development
- Leadership and team collaboration
- Warehouse/ Inventory management
- Effective communication
- Critical thinking and problem solving
- Decision making
- Marine operations
- Valves control
- Operational efficiency
Date of Birth
09/10/92
Certification
2024-06: Oil and Gas Marine Tank Terminal & Jetty Operations (Zoe Talent Solutions)
2025- 06: Oil and chemical Tanker familiarization. (Regional Maritime University, RMU)
2025- 06: Oil and Gas Management Certifcate programe. (Ghana Institute of management and professional administration, GIMPA)
Languages
English
First Language
Spanish
Elementary (A2)
A2
French
Beginner
A1
Twi
Intermediate (B1)
B1
Hobbies and Interests
- Football
- Swimming
- Reading
References
References available upon request.
Timeline
Operations Officer (Terminal Loading Master)
Ghana Petroleum Mooring Systems (GPMS)
09.2023 - Current
Operations Executive
Almanuel Company Ltd
03.2018 - 12.2022
After-Sales Service Supervisor
Solutions to Exercise through Life Company Ltd (S- Ex Life Co. Ltd)
11.2016 - 02.2018
Intern (Broker Relations Dept)
Vanguard Assurance
06.2015 - 07.2015
Activation Supervisor
Ringier Ghana (tisu.com.gh)
06.2014 - 01.2015
Sales Assistant (Intern)
Izone Co. Ltd
11.2011 - 06.2012
Bachelor of Science - Administration, Insurance Option
University of Ghana Business School
GCE A' LEVEL - Accounting (C), Economics (C), History (C)
Ghana International School
IGCSE O' LEVEL -
Ghana International School
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