Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Nana Ama Odoba Amoah

Accra

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

11
11
years of professional experience

Work History

Administrative Manager

Ebo-Amoah Construction Ltd
Accra
02.2023 - Current
  • Analyzed existing workflows within departments in order to identify areas where improvements could be made.
  • Conducted performance reviews on administrative staff members to ensure they are meeting expectations.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Organized meetings between executives and outside vendors or clients.
  • Reviewed contracts prior to signing them in order to protect the interests of the organization.

Sales Executive

OMAN FOFOR TRADING COMPANY
Accra
12.2016 - 01.2023
  • Responded promptly to inquiries from potential customers about product features or pricing plans.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Trained junior sales staff on techniques for improving customer service experience.
  • Presented product demonstrations at trade shows, conferences, and other events.
  • Resolved customer complaints in a timely manner while providing excellent customer service.
  • Negotiated contracts with clients on behalf of the company.
  • Initiated contact with prospects via email campaigns or cold calls to generate leads.
  • Identified new potential markets and developed plans for targeting them.
  • Monitored feedback from customers regarding product quality and suggested improvements accordingly.

Audit-National Service Personnel

Japan Motors Trading Company
Graphic Road Accra
08.2013 - 08.2014
  • Assisted with the preparation of audit working papers, including gathering supporting documentation for testing purposes.
  • Assisted external auditors during annual audits by providing requested documents and information.
  • Drafted summary memos describing audit findings, conclusions, and recommendations for management review.
  • Prepared workpapers documenting all research performed during the course of the audit process.
  • Collaborated with other members of the team in order to complete assigned tasks efficiently.
  • Analyzed complex financial statements using specialized software programs such as Microsoft Excel.
  • Conducted audit tests to evaluate internal control systems and assessed accuracy of financial records.
  • Reviewed client's general ledger accounts and reconciled account balances on a monthly basis.
  • Reviewed financial statements for accuracy and compliance with applicable regulations.
  • Documented audit procedures and findings in accordance with company and regulatory requirements.
  • Assisted in planning and conducting audits of company accounts and financial transactions.

Education

Accounting

GHANA INSTITUTE MANAGEMENT AND PUBLIC ADMIN.
ACCRA,GHANA
04-2018

Bachelor of Science - Accounting

CENTRAL UNIVERSITY
MIOTSO,GHANA
08-2013

Skills

  • Marketing
  • Expense Tracking
  • Staff Development
  • Workforce Management
  • Negotiation
  • Verbal and written communication
  • Time Management

Affiliations

  • Fashion Design and Sewing
  • Crafts work
  • Baking

Languages

English
First Language
Twi
Proficient (C2)
C2

References

References available upon request.

Timeline

Administrative Manager

Ebo-Amoah Construction Ltd
02.2023 - Current

Sales Executive

OMAN FOFOR TRADING COMPANY
12.2016 - 01.2023

Audit-National Service Personnel

Japan Motors Trading Company
08.2013 - 08.2014

Accounting

GHANA INSTITUTE MANAGEMENT AND PUBLIC ADMIN.

Bachelor of Science - Accounting

CENTRAL UNIVERSITY
Nana Ama Odoba Amoah