Nana Akua Kaddi Mortoo

• Assessed market conditions to provide valuable insights into the development of sales strategies for new business acquisition.
• Conducted thorough due diligence on potential clients, analyzing financial statements, industry trends, and macroeconomic factors to inform lending decisions.
• Streamlined the credit review process for increased efficiency in evaluating potential borrowers'' profiles.
• Contributed to the development of innovative credit products, meeting clients'' evolving financing needs and driving business growth.

• Supervised staff in day-to-day activities.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
• Supervised staff of [Number] in day-to-day activities.

• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Implemented operational strategies and effectively built customer and employee loyalty.

• Developed strong partnerships with other NGOs and Foundations to allow for collaboration and more significant opportunities for growth.
• Developed key operational initiatives to drive and maintain substantial outreach programmes and growth.
• Conducted target market research to scope out industry trends and identify advantageous tendencies
• Ensured compliance with industry regulations while maintaining ethical operational practices at all times.
• Secured sufficient funds to cover operational obligations by tracking expenses and budgeting accurately.
• Created organization's mission and vision statements for use.
• Developed strong partnerships with key industry players, contributing to an increased industry presence.
• Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
• Implement efficient operational processes to optimize productivity and resource allocation.
• Navigated company through regulatory landscapes, ensuring compliance with all industry standards and laws.
• Increased brand visibility and market penetration by developing and executing comprehensive collaborative strategies.
• Managed financial, operational and human resources to optimize business performance.
• Analyzed industry trends and tracked competitor activities to inform decision making.
• Conducted outreach programmes targeting vulnerable populations and addressing their needs.
• Conducted counselling and mentoring services to individuals in need, including inmates of correctional facilities, orphans and marginalized community members
• Advocacy services supporting the rights and interests of vulnerable populations and connecting them with resources and services
• Conduct mental health checks and counseling services to inmates anually promoting emotional well- being
• Education and empowering inmates of correctional facilities and orphans through collaboration with correctional facility officials and wardens in orphanages as and when they fall due

1. Directed administrative activities in the marketing division, ensuring accurate and organized records.

2. Ensure compliance with regulatory requirements, internal policies, and procedures. Identify and mitigate potential risks.

4. Manage the procured goods and services, including stationery, office supplies, and equipment within the marketing space

5. Ensure a safe working environment, complying with occupational health and safety regulations.

6. Provide exceptional customer service, responding to customer inquiries and resolving issues promptly mainly for clients of the branch and the branch as when they fall due.

7. Provide administrative support to the marketing team of the branch, including preparing reports, presentations, and other documents.

8. Participate in special projects, such as branch renovations, events, and marketing campaigns.