Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Nana Akosua Akonobea

Nana Akosua Akonobea

Accra

Summary

Dynamic proven track record at The Glam_plugg, adept in enhancing customer satisfaction and team performance. Excelled in fostering a culture of continuous learning and adaptability. Demonstrated exceptional time management and communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager and Personal Assistant

The Glam_plugg
09.2023 - 01.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Trained and monitored interested interns.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • In judge of the shop up,daily sales and accounting

Marketing Intern and Personal Assistant

Kay’s Grill
04.2021 - 05.2023
  • Assisted in creating written, video, and image content for marketing channels.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Researched interesting and relevant content to capture interest and improve site traffic.
  • Researched competitor trends and interpreted findings to report conclusions to supervisors.
  • Assisted in the planning and execution of successful product launch events.
  • Coordinated with graphic designers to produce visually appealing advertising materials for print and digital media.
  • Assisted in the sales of the food both online and physical.
  • Assisted in the preparation of the food.( I was in charge of the chicken grills.)

Marketing Intern

Spectra Networks
08.2019 - 11.2019
  • Researched competitor trends and interpreted findings to report conclusions to supervisors.
  • Door to door marketing of the services and advertising.
  • Incharge of customer service and relations( handling calls, seeing to customers).

Education

BA in Fashion Design

Radford University College , Boundary Road , East Legon-Accra Ghana
03.2022

Studied BA in fashion Design.

Final year.

Visual Arts

Achimota Senior High School., Achimota -Accra
09.2018

Studied Visual arts in secondary school.

My electives were:

  • Literature in English
  • Chemistry
  • Jewelry
  • Textiles
  • General knowledge in arts

Skills

  • Time Management
  • Verbal and written communication
  • Sales Techniques
  • Sales management
  • Marketing
  • Customer Service
  • Adaptability and Flexibility
  • Multitasking Abilities
  • Team building

Certification

The glam Plugg certificate

Achimota certificate

Languages

Twi
Advanced (C1)
English
Advanced (C1)
French
Elementary (A2)

Timeline

Manager and Personal Assistant - The Glam_plugg
09.2023 - 01.2024
Marketing Intern and Personal Assistant - Kay’s Grill
04.2021 - 05.2023
Marketing Intern - Spectra Networks
08.2019 - 11.2019
Radford University College - , BA in Fashion Design
Achimota Senior High School. - , Visual Arts

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Nana Akosua Akonobea