Nana Yaa Jumah
Windhoek
Summary
Ambitious BBA student at the University of Namibia specialising in Human Resource Management (expected 2027). Founder and sole operator of a growing beauty services business since 2020, demonstrating real-world expertise in operations, customer relations, financial administration, and digital marketing. Teaching assistant experience adds depth in communication and people management. Seeking an internship or entry-level opportunity to translate academic grounding and entrepreneurial drive into measurable organisational value.
Overview
6
6
years of professional experience
Work History
Founder & Chief Executive Officer
Braids by Nana
Windhoek, Namibia
01.2020 - Current
- Founded and scaled a beauty services business to 80+ active clients while managing full-time university studies.
- Implemented an online booking platform, eliminating scheduling conflicts and improving client experience and retention.
- Designed and executed Instagram and Facebook marketing campaigns, driving consistent new client acquisition and brand growth.
- Managed all financial operations: pricing strategy, deposit collection, expense tracking, and cash flow oversight.
- Maintained comprehensive CRM records covering client preferences, appointment history, and service coordination.
- Demonstrated leadership and entrepreneurial resilience as sole owner managing multi-faceted daily business operations.
Teaching Assistant
Shinning Light Pre-School
Windhoek, Namibia
01.2021 - 12.2021
- Assisted educators in delivering structured daily lessons and educational activities to early childhood learners.
- Marked assignments, monitored learner progress, and provided developmental feedback to support academic growth.
- Maintained a safe and positive classroom environment; prepared teaching materials and managed learner records.
- Communicated professionally with parents, guardians, and senior teaching staff on a regular basis.
Education
Bachelor of Business Administration - Human Resource Management
University of Namibia (UNAM)
Windhoek, Namibia01-2027
Skills
Business & Management
- Business Operations
- Strategic Management
- Operations Management
- Entrepreneurship
- Project Planning
- Financial Administration
Human Resource & Administration
- HR Management
- Record Keeping
- Administrative Support
- Document Management
- Workforce Coordination
- Appointment Scheduling
Marketing & Customer Relations
- CRM
- Client Service Excellence
- Social Media Marketing
- Meta Ads / Instagram
- Online Booking Platforms
Research & Analytics
- Business Research
- Quantitative Analysis
- Academic Writing
- SPSS
- Microsoft Office
- Google Workspace
- Canva
- Facebook Business Suite
Languages
English — Professional
siSwati — Native
Twi (Akan)
Timeline
Teaching Assistant
Shinning Light Pre-School
01.2021 - 12.2021
Founder & Chief Executive Officer
Braids by Nana
01.2020 - Current
Bachelor of Business Administration - Human Resource Management
University of Namibia (UNAM)