Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Namawu Ali

Accra,Greater Accra Region

Summary

Resourceful employee with outstanding knowledge to develop and maintain healthy customer relations. Consistently works to attract new business opportunities. Talent in administrative oversight, excellent communication, interpersonal skills, recruitment processes and customer service improvements.

Overview

5
5
years of professional experience

Work History

Special Projects Intern

Kwiverr
Westland-Accra, Greater Accra Region
03.2022 - Current
  • Conducted research and gathered information from multiple sources to present clear results.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Handled high volume calls to address customer inquiries and concerns.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • In charge of books sales and delivery services
  • Manages social media handles of the organization
  • Prepare summaries of financial transactions and make sure that invoices and receipts are issued
  • Transcribe, edit videos and audios for blog and social media post
  • Acts as a liaison between the organization's leadership team and other departments involved in the execution of specific special projects.

Billing officer - internship

University of Ghana Health Services
Accra, Greater Accra Region
02.2024 - 03.2024
  • Prepared patient bill and ensured was done
  • Keyed in patient's diet requests
  • Prepared balance sheets and trial accounting balances.


Management Assistant Intern

97 Bakes
Greater Accra, Lakeside-Accra
05.2022 - 12.2023
  • Provided administrative support to management staff, including responding to customer inquiries and preparing reports.
  • Answered phone calls from vendors regarding orders or other inquiries
  • Tracked inventory levels and placed orders when necessary to maintain adequate stock levels
  • Performed data entry into various databases used by the organization's management team
  • Assigned in developing marketing campaigns aimed at increasing brand recognition.

Game staking Attendant

Alfabet Game center
Accra, Greater Accra Region
11.2020 - 01.2021
  • Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash
  • Ensured that all customer service standards were met or exceeded during each shift
  • Ensured and kept proper financial record

Accountant Intern

Bush Canteen
Legon, Greater Accra Region
12.2018 - 03.2019
  • Assisted clients in completing financial transactions for services provided
  • Assisted with the preparation of financial reports and budgets
  • Monitored cash flow activities including payments received from customers and payments to suppliers

Education

Bachelor of Arts - Psychology and Human Resource Management

University Of Ghana
Ghana
01.2022 -

Skills

  • Marketing
  • Public speaking
  • Acting
  • Team work and collaboration
  • Conversant with google suites
  • Phone and Email Etiquette
  • Adaptability
  • Multitasking

Languages

English
Fluent

Affiliations

  • Reading and writing

Timeline

Billing officer - internship

University of Ghana Health Services
02.2024 - 03.2024

Management Assistant Intern

97 Bakes
05.2022 - 12.2023

Special Projects Intern

Kwiverr
03.2022 - Current

Bachelor of Arts - Psychology and Human Resource Management

University Of Ghana
01.2022 -

Game staking Attendant

Alfabet Game center
11.2020 - 01.2021

Accountant Intern

Bush Canteen
12.2018 - 03.2019
Namawu Ali