Nafisatu Masawudu
Summary
Professional with experience in developing and implementing strategies to achieve sales targets, demonstrating strong capabilities in generating new business opportunities through effective cold calling campaigns. Proficient in educating customers about product offerings and resolving complaints efficiently, which enhances customer satisfaction and retention. Maintained accurate records of customer interactions, showcasing strong information management skills and attention to detail. Established key customer relationships that contributed to increased sales and improved service delivery.
Overview
5
5
years of professional experience
Work History
Salesperson
Alifatu Haruna
02.2020 - 04.2025
- Developed and implemented strategies to meet sales quotas.
- Generated new business opportunities through cold calling campaigns.
- Educated customers about products and services offered by the company.
- Resolved customer complaints promptly and efficiently.
- Maintained accurate records of customer interactions and transactions.
- Advised customers on the latest product features and benefits.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Acquired new customers and identified unique needs to deliver relevant products.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Developed key customer relationships to increase sales.
Education
Diploma - Library And Information Science
University of Ghana
10-2025
Skills
- Information management
- Reference services
- Library technologies
- Customer service
- Information organization
- Research skills
- Data analysis
- Cataloging reference books
- Social media
- Event planning
- Preservation techniques
- Reference research
- Approachable
- Marketing and promotion
Timeline
Salesperson
Alifatu Haruna
02.2020 - 04.2025
Diploma - Library And Information Science
University of Ghana
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