Nadine Hamdan

• Managed a team of 4 pharmacy technicians, providing guidance and training to ensure adherence to best practices and regulatory compliance.
• Monitored controlled substances inventory and records, ensuring compliance with state regulations and preventing diversion or misuse.
• Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions.
• Developed strong relationships with healthcare providers, fostering trust and collaboration in medication therapy management for patients.
• Maximized performance by monitoring daily activities and mentoring team members.
• Accomplished multiple tasks within established timeframes.

• Manage four ancillary staff members in fulfilling tasks and encourage teamwork and collaboration
• Interpreting profit-loss statements, budgets, and other financial statements
• Activate sales, and marketing strategies to promote business, attract new customers and increase revenue by 25%
• Maintain professionalism, adaptability, and diligence to potentially avoid business problems and losses
• Reinforce ingenuity and vision among assistants to come up with innovative ideas to improve the business
• Improve business communication skills to build better team in meeting goals and earning success
• Communicate goals clearly and regularly.

• Developed strong rapport with 20 students, fostering a positive learning environment that encouraged open communication and trust.
• Facilitated active learning by incorporating real-world examples into lessons whenever possible, making content more relatable and relevant.
• Provided one-on-one support for students facing academic challenges, resulting in improved grades and increased confidence in their abilities.
• Collaborated with parents to address specific needs and goals for their children's academic progress.
• Encouraged students to think critically and develop problem-solving skills.
• Improved student comprehension by utilizing tailored teaching methods for individual learning styles.

• Led pharmacy operations
• Demonstrating adeptness in strategic planning
• Supervising a team of three staff members, and ensuring regulatory compliance for optimal patient care
• Managed approximately 15 health insurance requests and more than 30 incoming calls and emails per day from customers.

• Dispensing medications
• Patient consultation
• Medication management

Received comprehensive clinical research training, equipping with essential skills and knowledge for conducting rigorous research in healthcare settings.