Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NADIA ESENAM DORDZINU

Accra

Summary

Administrative professional with expertise in human resources, financial advisory, customer service, and data management. Proven track record of enhancing operational efficiency and supporting organizational goals. Committed to delivering high-quality results in fast-paced environments. Seeking opportunities to leverage skills for impactful contributions.

Overview

3
3
years of professional experience

Work History

Financial Advisor

Prudential Life Insurance
Takoradi
09.2024 - Current
  • Developed financial plans and strategies tailored to clients' individual needs.
  • Communicated regularly with clients via phone, email, or video conferencing regarding their financial matters.
  • Actively participated in marketing initiatives aimed at increasing brand awareness within the community.
  • Monitored client portfolios to ensure that recommended investments remain in line with their goals and objectives.
  • Researched economic trends and market conditions to provide up-to-date information on investment options available to clients.

Director's Clerk

Ghana Ports and Harbours Authority
Takoradi
12.2023 - 10.2024
  • Provided excellent customer service to ensure satisfaction.
  • Organized and maintained filing systems for confidential documents.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Coordinated travel arrangements and accommodations for staff members.

Room Service Attendant

Frankie's Food and Room Service
Takoradi
09.2022 - 10.2022
  • Food and Beverage Host/Hostess (coordinating food and drink services in hotels and restaurants).
  • Housekeeping and Food Service Assistant (assisting with room cleaning and food service).
  • Guest Services Representative (providing customer service and support for food and room services).
  • Hospitality Assistant (assisting with food, drink, and room services in hotels and resorts)
  • Food and Room Service Coordinator (coordinating food and room services for events and conferences).
  • Hotel Food and Beverage Team Member (working in various roles within hotel food and beverage departments).

Education

Bachelor's Degree - Hospitality Management

Takoradi Technical University
Takoradi, Ghana
10-2024

Higher National Diploma - Hospitality Management

Takoradi Technical University
Takoradi, Ghana
07-2023

Professional Diploma - Hospitality Management

Takoradi Technical University
Takoradi, Ghana
07-2021

Skills

  • Financial goal setting
  • Marketing strategies
  • Verbal and written communication
  • Sales follow-up
  • Hygiene standards
  • Confidentiality

References

  • Ing. Joseph Latey

The Port Electrical Engineer (+233 542928756)

  • Mr. Robert Opoku

The Port Monitoring Operations Manager (+233 201424778)

  • Mr. Defencer Nii Anyetei

The HR Manager at Frankie's Food and Room  (+233 577701289)

Timeline

Financial Advisor

Prudential Life Insurance
09.2024 - Current

Director's Clerk

Ghana Ports and Harbours Authority
12.2023 - 10.2024

Room Service Attendant

Frankie's Food and Room Service
09.2022 - 10.2022

Bachelor's Degree - Hospitality Management

Takoradi Technical University

Higher National Diploma - Hospitality Management

Takoradi Technical University

Professional Diploma - Hospitality Management

Takoradi Technical University

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NADIA ESENAM DORDZINU