Naa Yarteley Quaye

• Assure the availability of our brands in all Distributors, complying with the main KPIs such as contactibility, strike rate, hit rate, negotiation effectiveness, with the goal to achieve the volume targets through effective communication with the customers to maintain a long-lasting and sustainable commercial relationship.

• Comply with management indicators such as: contactability rate, hit rate, strike rate, and call quality.

• Comply with performance indicators such as: sales volume target’s availability/coverage by Distributor.

• Know the client base of the assigned zone and its purchase volume.

• Ensure strict compliance with the company’s policies and business processes.

• Lead smart drinking awareness campaigns.
• Assist the Legal and Compliance Counsel.
• Compile and disseminate weekly industry news updates.
• Engage with stakeholders to maintain and strengthen relationships.
• Oversee the registration of new products.
• Manage the renewal of all licenses and certificates.

• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
• Managed efficient cash register operations.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.