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Flexible Customer solution specialist who works well independently and collaboratively with other departments. Strong organizational and communications skills for thinking quickly and solving problems in fast-paced environment. Adept at handling multiple tasks efficiently and accurately, exhibiting professionalism and maintaining confidentiality at all times. I'm Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals. Energetic and empathetic individual with knack for effective communication and problem-solving. Possesses fundamental understanding of customer service principles and adept at utilizing digital tools and software. Committed to fostering positive customer experiences and resolving inquiries efficiently.

I am a dedicated administrative professional with successful experience in fast-paced office settings. I am a hard working team player with expertise in completing various clerical tasks proven ability to be a all-rounder to offer staff support. I am reliable, always punctual and productive professional when working with little to no supervision. I am a detailed-oriented player with strong organization skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Experienced with problem-solving and conflict resolution in customer service environments. Utilizes effective communication and active listening to address customer needs. Track record of adapting to dynamic situations and maintaining positive customer experience.

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Hardworking and passionate job seeker with strong organizational skills To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.

As a Customer Service Support Officer at Hume City Council, I manage a high volume of incoming calls and make outbound follow-up calls to provide information, resolve issues, and deliver consistent service to residents and stakeholders.
Liaising with various internal departments via phone and emails to follow up on outstanding matters, clarify information, or escalate customer concerns to ensure timely and accurate resolution.

 Looking to work in an organization that can provide me a variety of opportunities that allow me to expand my skills and knowledge while working towards achieving the organizational goals. 

Naa Lamiokor Lamptey

Summary

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Customer Service Officer

Administrative Assistant

Data Entry Officer

Education

Bachelor Of Business Administration -

Higher National Diploma - Marketing

Business -

Skills

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Customer Service Officer

Administrative Assistant

Data Entry Officer

Bachelor Of Business Administration -

Higher National Diploma - Marketing

Business -

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