Summary
Overview
Work History
Education
Skills
Timeline
ResearchAssistant
NAA ADWOA DODUA DODOO

NAA ADWOA DODUA DODOO

Accra

Summary

Organized, dedicated, and courteous, I am a budding Administrative Professional with an eye for detail. A drive to understudy seniors, while practicing modern administrative office procedures, with the hope to contribute effectively to an organization’s short to long-term successes.

Overview

4
4
years of professional experience

Work History

Human Resource Officer

Occupational Management limited-Africa
04.2023 - Current
  • Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
  • Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Oversaw promotions and position changes and handled paperwork.
  • Recruited, hired and oversaw 10 staff by overseeing job interviews, conducting exit interviews and leading onboarding sessions.
  • Conducted company-wide town hall meetings to convey updates.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.

Administrative/HR Assistant

Whyte Cleon Ghana, HR
02.2022 - 03.2023
  • Support human resources processes by administering interviews, scheduling appointments, conducting orientation, maintaining records and information
  • Documented human resource records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering over 10 telephone calls per day, in-person questions, and emails.
  • Substantiate applicants’ skills by administering and scoring tests/interviews.
  • Maintained employee information by entering and updating employment and status-change data.
  • Provided secretarial support by entering, formatting, and printing information.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.

Administrative /Human Resource Officer

Bulk Oil Storage & Transportation (BOST)
09.2020 - 08.2021
  • Eliminated risk of errors by keying in a daily average of 120 client order details onto excel sheets; saved the company from unnecessary loss.
  • Initiated a time management plan to reduce time administrative officials spent conveying waybills to the field.
  • Led orientation of two new hires within the administration department.
  • Managed all protocol-related issues with a three-member team specifically, during stakeholder site visits.
  • Prepared daily BOST Loading Schedule reports for two top management staff.
  • Liaised with three others to oversee daily loading operations.
  • Developed a filing system to support accurate record keeping and to prevent document loss.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Proved successful working within tight deadlines and a fast-paced atmosphere.

Customer Service Attendant (Intern)

Agriculture Development Bank
07.2019 - 08.2019
  • Built customer relations, cleared checks, filed and issued visa cards, checkbooks, and balanced accounts.
  • Quickly learned new skills and carried out day-day-day duties accurately and efficiently.

Education

BSc. - Administration, Business Administration

Ghana Institute of Management And Public
Accra, Ghana - Achimota
11.2020

Diploma - Management Studies

Ghana Institute of Management And Public Administration
Accra, Ghana- Achimota
06.2017

High School Diploma -

Achimota Senior High School
Accra, Ghana- Achimota
09.2015

Skills

  • Human Resource Management
  • Administrative Management
  • Critical thinking
  • Problem-solving
  • Microsoft office suite

Timeline

Human Resource Officer

Occupational Management limited-Africa
04.2023 - Current

Administrative/HR Assistant

Whyte Cleon Ghana, HR
02.2022 - 03.2023

Administrative /Human Resource Officer

Bulk Oil Storage & Transportation (BOST)
09.2020 - 08.2021

Customer Service Attendant (Intern)

Agriculture Development Bank
07.2019 - 08.2019

BSc. - Administration, Business Administration

Ghana Institute of Management And Public

Diploma - Management Studies

Ghana Institute of Management And Public Administration

High School Diploma -

Achimota Senior High School

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