Munirah Yussif
Accra
Summary
. Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills.
Overview
12
12
years of professional experience
Work History
Sales Supervisor
DAC International Airlines (PassionAir)
07.2018 - Current
- Managed corporate accounts and developed strategies to maximize revenue and maintain customer satisfaction.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Promoted exceptional customer service by engaging clients on sales floor.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained team members in successful strategies to meet operational and sales targets.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Effectively coached team members to reach weekly and monthly sales goals.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
- Played an integral role in recruitment processes by interviewing candidates and guiding them through onboarding procedures upon hire completion successfully.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
- Utilized data analysis techniques to identify patterns in consumer behavior that informed marketing strategies moving forward.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base.
- Mentored team members to enhance professional development and accountability in workplace.
- Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decisionmaking.
- Established rapport with potential clients by conducting targeted outreach initiatives such as cold calling or email campaigns.
- Constructed displays and signs to promote specified products and sales promotions.
- Streamlined sales processes through the introduction of efficient systems and tools, optimizing resource allocation.
Travel Consultant
Meridian Travel & Tours
12.2017 - 02.2018
- Booked tickets, reserved accommodations, and organized transportation for clients, ensuring customer satisfaction.
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
- Collected, handled and documented payments for travel services and associated feels.
- Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Streamlined booking processes for increased efficiency and reduced client wait times.
- Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
- Handled sensitive information with professionalism and discretion.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Continuously sought opportunities for professional development by attending industry conferences, webinars, and training sessions to stay current on the latest trends in travel.
- Educated clients on destination-specific considerations such as customs regulations, local attractions, or cultural norms to enhance their overall experience abroad.
- Mentored junior consultants on best practices in the industry while fostering a collaborative work environment.
- Collaborated with team members to optimize travel recommendations and share industry knowledge.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Completed accurate reservations for business travelers at point of sale.
- Trained new staff and administrative support on customer service, recordkeeping and travel planning procedures.
- Stayed up-to-date on current trends, destinations, and supplier offerings to provide the most relevant advice to clients.
- Optimized resource allocation by monitoring booking volume and adjusting staff scheduling accordingly.
- Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
- Increased repeat business by providing outstanding customer service and addressing client concerns promptly.
- Organized group tours, ensuring a seamless experience from start to finish for all participants.
- Maintained and updated corporate traveler profiles with current information.
- Implemented effective sales strategies that resulted in meeting or exceeding revenue targets consistently throughout tenure.
- Expanded agency''s network of suppliers by establishing partnerships with airlines, hotels, tour operators, and other service providers.
- Conducted regular evaluations of supplier performance to ensure quality standards were met consistently across all partners.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Collaborated with colleagues to create and promote special travel packages.
- Generated reports on travel trends and customer feedback to inform business goals.
- Updated and maintained customer databases to increase customer retention.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
- Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
- Conducted market research to investigate potential new travel destinations.
- Developed promotional materials for travel packages to market hot destinations.
- Helped senior managers make effective decisions based on current and accurate reporting.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
- Promoted dedicated customer service and support by promptly resolving customer complaints.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Helped customers with passport and visa applications.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Generated travel-related reports for clients to facilitate decision-making.
- Implemented automated office systems, optimizing client, and data communications as well as records management.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
- Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
- Created promotional materials to increase visibility and attract larger market share.
Business Development Executive
Fidelity Bank Ghana Ltd
03.2018 - 06.2018
- Established and achieved sales targets, promoting various banking services to customers.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Collaborated with sales and marketing departments to support client acquisition.
- Fostered a positive work environment that encouraged open communication among team members, promoting collaboration toward achieving shared goals.
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
- Identified business development challenges and customer concerns for proactive resolution.
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
- Collaborated with cross-functional teams to identify opportunities for product improvement, driving innovation in the company''s offerings.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Implemented sales training programs for new business development team members, increasing overall effectiveness in securing new clients.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Streamlined internal processes within the business development department, reducing inefficiencies and increasing productivity among team members.
- Assisted marketing department in creating targeted campaigns that effectively communicated the value proposition of our products/services to potential customers.
Sales Supervisor
Starbow Airlines
01.2015 - 11.2017
- Managed travel agents and corporate accounts, resolving customer queries and complaints.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted sales by implementing effective training programs for new and existing employees.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained team members in successful strategies to meet operational and sales targets.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Effectively coached team members to reach weekly and monthly sales goals.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
- Played an integral role in recruitment processes by interviewing candidates and guiding them through onboarding procedures upon hire completion successfully.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
- Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
- Utilized data analysis techniques to identify patterns in consumer behavior that informed marketing strategies moving forward.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base.
- Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Streamlined sales processes through the introduction of efficient systems and tools, optimizing resource allocation.
- Established rapport with potential clients by conducting targeted outreach initiatives such as cold calling or email campaigns.
- Constructed displays and signs to promote specified products and sales promotions.
- Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Monitored daily sales performance and provided feedback to each team member.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Maintained up-to-date knowledge of products and services offered to customers.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved productivity of customer service team by leading training initiatives and revamping schedules.
- Developed and implemented strategies to increase sales and improve customer service.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Developed and implemented incentive programs to increase sales and customer loyalty.
- Developed and enforced policies and procedures for compliance with company policies.
- Scheduled and monitored sales team members' workloads to meet customer needs.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Conducted supplier risk evaluations and assisted with regulatory inspections.
- Negotiated more favorable rates and delivery times with vendors.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Performed supplier risk evaluations and supported regulatory inspections.
Sales Executive
Starbow Airlines
01.2013 - 01.2015
- Prepared and presented sales reports, coordinated sales activities, and liaised with clients.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Participated in industry trade shows, representing the company professionally and generating valuable leads for future business growth.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
- Developed and implemented account management plans to establish customer satisfaction.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needsrequirements.
- Mentored junior sales representatives, providing ongoing coaching to improve their performance.
- Collaborated with internal teams, such as product development and customer support, to ensure seamless client experience throughout the sales process.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Wrapped, boxed and weighed bakery department products.
National Service - Reservation System Support Officer
Starbow Airlines
02.2012 - 12.2012
- Monitored and maintained travel agent bookings, assisted ticketing staff, and resolved reservation system problems.
- Configured, deployed, maintained and supported [Number] computer workstations, laptops and printers.
- Provided technical support and issue resolution to users via remote assistance platforms.
- Contributed to a reduction in IT-related expenses by recommending cost-effective technology upgrades as needed.
- Troubleshot network communication, software and user account trouble calls, successfully resolving [Number] calls per day.
- Customized software applications based on specific client needs, resulting in increased end-user satisfaction.
- Collaborated with IT teams to implement new technology initiatives that improved overall system functionality.
- Streamlined communication channels by conducting regular training sessions for non-technical staff on using the company''s software systems effectively.
- Created and maintained tips and solutions database to assist employees in solving common issues.
- Increased productivity through automation of routine tasks, allowing staff members to focus on more strategic work.
- Made recommendations to avoid expensive and unnecessary modifications to systems, saving $[Amount].
- Managed multiple projects concurrently, ensuring timely completion while maintaining high-quality standards.
- Conducted regular audits of existing systems, ensuring compliance with relevant industry regulations and company policies.
- Mentored junior team members on best practices related to technical problem-solving techniques; fostered an environment of continuous learning and professional growth.
- Assisted in the successful migration of legacy systems to new platforms without any disruption to users or business operations.
- Collaborated with cross-functional teams to identify areas for process improvement, leading to enhanced efficiency across the organization.
Administrative Assistant (Human Resources)
Starbow Airlines
02.2012 - 12.2012
- Handled administrative tasks including preparing official letters, maintaining records, and managing petty cash.
- Maintained compliance with labor laws and regulations through diligent record-keeping and timely submission of required documentation.
- Coordinated employee benefits administration, ensuring timely enrollment and accurate record maintenance for insurance, retirement plans, and other programs.
- Maintained a comprehensive HR database, allowing for easy access to critical information and facilitating more efficient decision-making processes.
- Streamlined HR processes by implementing efficient filing systems and maintaining organized employee records.
- Facilitated open communication between employees and management by organizing regular staff meetings and acting as a liaison when necessary.
- Conducted background checks on potential candidates to confirm qualifications, minimizing risks associated with hiring decisions based on inaccurate information.
- Enhanced employee satisfaction by addressing concerns promptly and offering comprehensive solutions.
- Aided in the development of performance review processes, contributing to improved employee evaluations and goal-setting strategies.
- Supported company growth by managing high-volume recruitment efforts during periods of expansion.
- Processed payroll accurately and efficiently, ensuring that all employees received timely compensation for their work hours.
- Assisted in reducing employee turnover rates by conducting exit interviews and identifying areas for improvement.
- Reduced recruitment timeframes by creating targeted job postings and utilizing effective candidate screening techniques.
- Managed confidential personnel files with utmost discretion, safeguarding sensitive information from unauthorized access.
- Assisted in the resolution of employee disputes by conducting thorough investigations and recommending appropriate disciplinary actions when necessary.
- Provided administrative support to HR leadership, assisting with scheduling appointments, maintaining calendars, and preparing meeting materials as needed.
- Collaborated with department managers to develop accurate job descriptions, ensuring optimal talent acquisition.
- Improved onboarding experience for new hires through the development of comprehensive orientation programs and training materials.
- Contributed to positive company culture by planning engaging team-building events and office celebrations.
- Organized ongoing professional development opportunities for staff members to foster continuous learning within the organization.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Education
Master of Science -
Kwame Nkrumah University of Science And Technology (KNUST)
Kumasi -Ghana 01.2022
Master of Science -
Kwame Nkrumah University of Science And Technology (KNUST)
Kumasi -Ghana 11.2019
BSc. Hospitality & Tourism Management -
Graduate Institute of Management And Public Administration (GIMPA)
Accra -Ghana 06.2016
Hotel, Catering and Inst. Management (HND) -
Tamale Polytechnic, Ghana
Tamale -Ghana06.2011
High School Diploma -
Archbishop Porter Girls’ S.H. S
Takoradi Ghana 06.2007
Basic Education Certificate (B.E.C.E.) -
St. Andrews J.H. S
01.2004
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
Accomplishments
- Developed a new communication system between travel agents and the airline, resulting in a 30% improvement in sales performance.
- Seconded by the sales manager to support sales teams in other regions, ensuring quarterly targets were achieved.
- Led a promotional campaign resulting in a sales increase of GHS 50,000 and exceeded annual sales targets by 25%.
- Managed a sales portfolio, overseeing a growth rate from 35% to 70% from 2013 to 2017.
Contact Telephone
00 233 544313179
Contact Address
No.13 Gorgan Street, Madina Libya Quarters, Accra
References
- Mrs. Belinda Acheampong, Head Human Resources and Administration, Starbow Airlines, 0244688664
- Mr. Archibald Kittoe, Sales and Marketing Manager, Starbow Airlines, 0544349545
- Mr. Anthony Sallah (Senior lecturer), Graduate Institute of Management and Public Administration, Achimota –Accra, 0543154128
Timeline
Sales Supervisor
DAC International Airlines (PassionAir)
07.2018 - Current
Business Development Executive
Fidelity Bank Ghana Ltd
03.2018 - 06.2018
Travel Consultant
Meridian Travel & Tours
12.2017 - 02.2018
Sales Supervisor
Starbow Airlines
01.2015 - 11.2017
Sales Executive
Starbow Airlines
01.2013 - 01.2015
National Service - Reservation System Support Officer
Starbow Airlines
02.2012 - 12.2012
Administrative Assistant (Human Resources)
Starbow Airlines
02.2012 - 12.2012
Master of Science -
Kwame Nkrumah University of Science And Technology (KNUST)
Master of Science -
Kwame Nkrumah University of Science And Technology (KNUST)
BSc. Hospitality & Tourism Management -
Graduate Institute of Management And Public Administration (GIMPA)
Hotel, Catering and Inst. Management (HND) -
Tamale Polytechnic, Ghana
High School Diploma -
Archbishop Porter Girls’ S.H. S
Basic Education Certificate (B.E.C.E.) -
St. Andrews J.H. S
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